J’ai utilisé l’appli ImmoScout24 pour chercher un appartement à Munich comme étudiante. Les notifications des annonces étaient instantanées par appli comme mail. Les annonces étaient à chaque fois parfaitement lisibles et disait les infos très clairement. Même un enfant de 5 ans pourra se trouver un appartement sur cette appli. Les messages des vendeurs étaient aussi instantanés, donc on avait jamais du retard sur une possible proposition. Juste, ayant un numéro de téléphone français, je devais de temps en temps réécrire les numéros de téléphone en format +49 XXX… afin de pouvoir appeler quelqu’un. Pour tout ceux qui cherchent un appartement, courage à vous, ce processus est difficile mais un jour proche, après beaucoup d’effort, vous aurez les clés de votre appartement 😉!

A very good and useful app with good UX. All the information I need is well displayed! but not always in the language I want..So, just one thing: needs some improvement on the English version.

Do not buy the premium version of immoscout it is not going to help you find a place faster. It might just make you more trustworthy in the eyes of the landlord, that is to say, if you have a german account otherwise you cannot get a schufa or a proof of identity. The customer service is deplorable. I accidentally subscribed to immoscout plus for a whole year, when i realised, i called customer service (cause they did not bother to answer my email) and i offered to pay the difference for the months i had used between the yearly monthly fee and the regular monthly fee. First of all i do not understand my the does have an english translation, secondly all customer services I have been confronted to would have been understanding, but not immoscout! And if course no one spoke english! Disgusted. I will never ever subscribe to this app again and will not recommend it to my friend, but rather tell them how bad they treat they clients! Stealing money from young adults who already struggle financially!

Be very careful before signing up for a premium membership here. I only needed the service for 2 months to find an apartment, but I am now locked into paying for a full 12-month subscription. Even though I immediately requested to terminate the service because I no longer use it, they refuse an early exit and continue to charge me every month. While this is legally permitted in Germany, I find this rigid contract structure highly consumer-unfriendly for a service that people typically only need temporarily.