Active NL 17+

Since being referred to the North Lanarkshire Council , to get access to the gym, I have been overwhelmed with the fantastic standards and support given to me by the staff at the Airdrie sports centre.

I suffer with complex trauma and anxiety, as you can imagine I was very anxious to attend and register, but once upon arriving, the receptionist, the gym assistants where brilliant! The initial induction , I was shown around and made to feel comfortable, but most importantly welcome.

I had a appointment for a program to get me started and the assistant Clair , was brilliant, the encouragement she gave and her professionalism was credit to the facility, she identified the correct program to suit me and helped me build my confidence, even to the extent I have booked my first class , but what stood out most of all , was I wasn’t being judged and was made to feel welcome , this is the best thing that has happened to me in a long time and has already having a positive impact on my recovery, thank you so much to the team at Airdrie sports centre.

This is the worse ‘upgrade’ of a perfectly working app I have ever experienced. It is impossible to navigate. Clumsy and repetitive and ultimately frustrating. The old app was exactly the opposite. Why on earth was it changed???

I think this is the worst app I have ever came across and it needs some serious updates. As somebody who is blind and during these pandemic times I am no longer allowed to go swimming at my disabled club. However lane swimming is still optional in other facilities. The app is totally on accessible to blind users. When you first go in to the app to pick what activity you want to book it literally just says button. These need to be labelled it’s a very easy fix in just a very lazy on the creators part. I had to have a sighted person do it for me which totally takes away my independence and should not have to be. Furthermore the sighted person said it was dreadful. Setting up an account some fields were glitching and would not let you click in them. The page kept jumping around. Then finally once I’d made an account the email never came through with my password and then when it finally did and I logged in it just never went in. Five minutes and it still never logged in. Please get this sorted especially in these pandemic times.