ALHOSN UAE 4+

I uploaded all information on the ICA site prior to visiting Abu Dhabi. Had a PCR test at the airport all went well I received a text within 3 hours logged into the app and had a green pass!! Brilliant for 3 days. Then green turned to grey. All my vaccines were visible as was my negative PCR result. My vaccination status was pending approval. Lord knows how and when they ever get around to this but it never happened for the full 18 days I was visiting. It’s rubbish. I had another PCR test and for 3 days it went green again. Is this some kind of money making scam for tourists. Seems a bit daft because a jobsworth could refuse entry. Having said that I wasn’t refused entry to Yas Mall with my grey status. They were intelligent enough to see if had a PCR test recently. If tourists are supposed to use this in order to engage in tourism then this needs massive improvement.

My father has been here since the 17th Aug, (now 3rd Sep) he has been fully double vaccinated from Uk, we did everything that was asked of us from AlHosn, we uploaded his vaccination details and PCR on the ICA app upon arrival.

You can not go anywhere without a ‘Green Pass’ on this app, but it doesn’t work for my father, it comes up as ‘Grey’ - pending approval. Every time I have called (so far 10 times with 30+ min holding telephone times) they tell me there is nothing they can do you just have to wait for it to be approved.

My father has been here for 3 weeks and not been allowed to go anywhere because of sheer incompetence and now has to go back home in a few days unable to go to any of the places I wanted to take him to. Sad times.

This app and overall process win the prize for the most unfriendly app. If you try to register online so you can get whatever number is needed to input in the app, you are asked to write your Arabic name (even if you don’t have one, and it’s a required field so you cannot proceed without it). Also website registration is asking for mysterious “file no”, “department”, “year”, “category” and “sequence” as required fields. Again, no idea what these are. The conclusion I reached is that whoever created this app, wants zero visitors, because it’s impossible to use. In the end I did not use it and and did not go.