myNAS App 17+

Why does this app show ineligible doctors? I want to see the ones I am eligible for under my insurance, but there is no button to filter this! I’m scrolling through trying to find a gynaecologist I am eligible for but literally can not find one!
The list of clinics I am eligible for document is also ridiculous!! It’s totally unclear, the address is cut off and the name of the clinic is also cut off so I can’t actually see where they are! I also don’t know if they specifically have a gynaecologist!
I’ve tried to message on the help button but it’s just AI, I want to speak to a human!!
Absolutely infuriating because I need to see a doctor!!

Dear Member, we apologize for the inconvenience. For us to better understand your concerns with the app and promptly assist you, we kindly request you to contact our 24x7 customer care team on 8002311 and we would be happy to help. Thank you.

Nothing works. There is no list of providers. There is no way to make an appointment. There is no way to see notifications.

If the feature exists, it’s probably broken. If it’s not broken, it’s probably slow. If it’s not slow or broken, it is probably too confusing to use.

Just a really bad app. Makes me wonder if there any good health insurance apps in the whole country.

Dear Mr. Member, thank you for your feedback. We apologize for any inconvenience. We request you to kindly contact our 24/7 support team on 8002311 and we would be happy to help address all the concerns raised. Thank you.

This is by far the worst app on my phone and where it in reality needs to be the best, totally flawed, you get a notification, click on notifications it disappears, I could go on and on. But the best, even the option to rate the app within the app doesn’t even work. Strange that. Guys whoever developed your app you need a refund.

Dear Member, we apologize for any inconvenience. For us to better understand the reason for your dissatisfaction and promptly assist you, we kindly request you to contact our 24x7 customer care team on 8002311 and we would be happy to help. Thank you.