Bernafon App 4+
Hearing aid remote control
Bernafon AG
-
- Free
Screenshots
Description
Control your hearing aids discreetly with the touch of a finger
Bernafon App provides you with discreet, improved control over your hearing aids – so you can personalize your listening experience for any environment, the ability to find your hearing aids if they become lost, remote support from your hearing care professional when you need it, and much more.
The Bernafon App is compatible with all Bernafon Bluetooth® hearing aids. However, some app features may require a specific hearing aid model or a firmware update. Please consult your hearing care professional for assistance with firmware updates.
With Bernafon App, you can:
• Adjust the volume of your hearing aids and various settings (e.g. remote microphone, noise reduction, and sound and streaming equalizer)
• Switch between predefined programs according to the different listening situation you are in
• Monitor your battery levels
• Help you find your hearing aids if you lose them
• Use your device as a remote microphone and get better access to the voice of another speaker in noisy environments
• Customize your surrounding sounds with the sound equalizer
• Set and track hearing aid wear-time goals with the HearingCoach feature• Use the streaming equalizer for a personalized listening experience.
• Have your hearing aids adjusted and receive counseling from the comfort of your own home – via a live video call with your hearing care professional
• Handle wireless accessories paired with your hearing aids; control multiple TV-A or devices, such as SoundClip-A, which can be used both for streaming and as a remote microphone
For optimal performance and access to the latest features, we recommend using the latest version of iOS.
To check the latest list of compatible devices, please visit:
www.bernafon.com/hearing-aid-users/hearing-aids/connectivity/compatibility
What’s New
Version 1.4.0
To improve your experience, we regularly update the app to make it more reliable and easier to use.
In this update, we have made improvements and bug fixes to make the app more stable.
Ratings and Reviews
Flakey
I have tried this app for two months but have now given up and gone back to using Easy Control A.
This app takes a long time to connect to my hearing aids. Sometimes having to reboot my IPad.
Developer Response ,
Dear Paul, do not hesitate to reach out for support at appsupport@bernafon.com mentioning this review. The support team will be glad to help you. Kind Regards, Bernafon
New app
Old app worked brilliantly. New one wont recognise the left aid. Why oh why mess with something that worked. Why launch before app really ready. Fed up?
Bernafon told me how to reinstall the ‘old’ app. This works perfectly!!
My DH has Oticon aids and app and had problems with that combo.
Bernafon and oticon are the same family but please dont lump their apps together ! Appreciate developer responding to my comments.
Developer Response ,
Dear user, thank you for your feedback. We are sorry to hear about the inconvenience. If you are still experiencing issues with the app, please reach out to appsupport@bernafon.com describing the behavior you are experiencing, and they will be glad to help you as soon as possible. Kind Regards, Bernafon
Terrible ‘update’
The old app works brilliant and finds my Aids instantly when launched - always.
But this new app very rarely finds them - and even when it does, it takes ages.. so I can’t quickly adjust the volume of my Aids like I could with the old app! - and even re-pairing the Aids and shutting down app and iPhone and restarting fails to find them… I had to uninstall this shocking app as I couldn’t use my Hearing Aids! … and I’m now very very worried as the old app will be discontinued from end of 2024.
Unless this new app is fixed then you will render my Hearing Aids useless - a very unhappy customer. Why did you break something that was working perfectly?
Sorry, but I would have given less than one star if I could as the app really is that bad.
Developer Response ,
Dear Dave, thank you for your feedback. We are sorry to hear about the inconvenience. If you are still experiencing issues with the app, please reach out to appsupport@bernafon.com describing the behavior you are experiencing, and they will be glad to help you as soon as possible. Kind Regards, Bernafon
App Privacy
The developer, Bernafon AG, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Bernafon AG
- Size
- 144.2 MB
- Category
- Medical
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPad
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Apple Watch
- Requires watchOS 7.4 or later.
- Languages
-
English, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian
- Age Rating
- 4+
- Location
- This app may use your location even when it isn’t open, which can decrease battery life.
- Copyright
- © 2023 SBO Hearing A/S
- Price
- Free