Bodymapp - At home body scans 17+

I think the app is great for comparisons and for tracking your weight loss however I have paid for premium and for some reason information is still locked on my profile which I don’t understand and am dissapointed by

Hi, we are sorry for your experience. Please try to restore your account on the Upgrade Screen, or log out/back in again. If the issue persists, please email us at support@bodymapp.com and we will happily troubleshoot your account for you.

Still very limited information on the free version - stomach and body fat metrics are locked and that’s what I was after. Fair enough to not want to give that away for free. But the minimum subscription seems to be for a whole quarter - far more than I need. How about a week, or a month? Then I can decide if it’s useful enough for me to justify the cost of a full quarter.

Scanning was also rather clunky - positioning my phone as directed didn’t give the correct body position in the camera so I had to mess around putting my phone on top of various objects until I got the right height. Also, selecting cancel when I messed up the first scan to re-do it took me right back to the start of the tutorial and I couldn’t find a way to skip it. Not ideal when standing around shivering in my underwear.

Hi, thank you for your feedback. We will definitely bring it back to the team for future improvements. We would love to help and learn more about your issues, please kindly email us at support@bodymapp.com.

Downloaded this in the first week of June. The scan was pretty accurate. It looked like my body and I checked a couple of measurements and they were within 0.5 inches of my tape measure. I was impressed and paid for the full version.

The next 2 scans were fine. They gave accurate picture of my body and correctly noted I’d lost some inches around my waist. Then I updated the app and things went wrong. When I scan myself now the upper image is quite accurate but the lower half is NOT MY LEGS. They’re as skinny as cocktail sticks and are not shaped like mine. It’s almost as if “default” legs have been used. This has happened twice now. Also my waist measurement is incorrect so my health score has taken a nosedive even though I’ve lost inches and weight.

I’m not happy because I wanted a reliable measure of inch loss for those days and weeks when I’m doing the work but it’s not yet showing up on the scale. There’s not even a way to get help on the app hence the review so someone can do something about this. I’m off to the gym to forget the confusing and erroneous results I saw today.

Please check the mapping feature. It’s definitely deteriorated!!

Hi, we are extremely sorry for the inconvenience. We are actively troubleshooting as we speak. We appreciate your patience in the meantime.