Borders Buses 4+

Have only used the app for one full day, however so far it has been brilliant. I just tapped in where I wanted to go and the app gave me accurate information, including walking time! I then bought a day ticket on the app as I had four separate buses to catch and this worked very well too. The app is also intuitive to use and already feels familiar.

This app is great for buying tickets, but unfortunately it doesn’t give real time info about bus delays. We were waiting for the 51 from Edinburgh to Galashiels, we waited 30 minutes past the due time and it didn’t arrive. The 51 had disappeared from the bus stop tracker and and no bus was showing up on the map on the app. The next bus was 1 1/2 hours later (yes that’s the poor standard of public transport to the Scottish Borders), so we had to phone a friend for a lift. Some time later Borders Buses tweeted that there had been a delay in the 51 service, but we had already given up waiting. What’s the point of app for such an infrequent bus service that can’t provide real time updates on delays?

Really a model of what a bus app should be. Just back from a week of travelling by three or four buses in the area every day & the app & service never let me down once. Must be a lifeline for the locals because some of those stops are in extremely bleak, exposed, remote places!