BOV 3D Secure 4+
Bank of Valletta p.l.c.
Designed for iPad
-
- Free
Screenshots
Description
The BOV 3D Secure app is downloadable to smart devices and will enable the user to effect online purchases with a Bank of Valletta debit or credit card.
The app is simple to use:
The first step is to download the BOV 3D Secure app and install it on your smart device
You will then need to enrol the Bank of Valletta debit or credit card that you will use to effect online purchases. This is a one time process since once you enrol one card all your Bank of Valletta cards, that may be used for online purchases will be automatically enrolled to the 3D Secure app.
During the enrolment process you will set an authentication passcode that will be used to authenticate you online purchases via the app - alternatively you can choose to set up biometric authentication by means of fingerprint, if your device supports the feature.
Once the one-time enrolment process is complete, you are set to start shopping online:
When checking out purchases over a certain amount, at certain merchants, the payment screen will ask you to authenticate the purchase;
Simultaneously you will receive a push notification on your smart device which will prompt you to access the BOV 3D Secure app to authenticate the transaction either by passcode (established during enrollment) or biometrically, by means of your fingerprint.
The app will then advise that authentication is successful and you will be able to tap the "proceed" button on the payment screen to complete your purchase.
If you are in an area of no reception, or your device is not connected to an internet/data service, the payment screen will prompt you to scan a QR Code which will automatically launch the BOV 3D Secure app on your phone and following authentication a 6 digit code will be displayed. This code is to be inserted in the designated field on the payment screen. Following that simply tap the "proceed" button on the payment screen to complete your purchase.
Important information
Bank of Valletta will not contact you because you are using the app. So please stay alert to emails, text messages or phone calls that appear to be from us. Criminals may try to trick you into giving them sensitive personal or account information. Any suspicious communications or transactions should always be reported to Bank of Valletta immediately by calling the number on the reverse of your card, thus enabling immediate remedial action to be taken as necessary.
What’s New
Version 1.3
General upgrade fixes bugs of previous app versions.
Ratings and Reviews
No in-app approval notice being received
Update 2 (17-May-2022)
For those with a “processing error”, after checking the website it seems that if the app is installed on a new device the old one has to be unenrolled by a Bank rep. This can be done by a quick call to customer service.
Also the bank replies only on official channels and does not consider the App Store as an official channel so any complaints or comments here are not of any use.
Have given suggestion to bank to consider placing the above information on the app details, here, in the App Store.
I’m not one who writes a negative review unless I have tried to resolve it with whoever is in charge of the app so doing this is just because it’s my last resort. The app support link takes you to a dead link so I couldn’t find the support I hoped to find. My issue is that when trying to add funds into a Revolut account I do not receive a notification to approve the top-up. This leaves me high and dry without the possibility to top up my account using the BOV card. I hope this is fixed and likewise the support link from the App Store. Customers deserve better. Update (16 May) A month later and like other users I am getting the “processing error” when trying to add a valid card. App Support link still takes users to a dead link. No update and no reply here is unfair to users. Bank declared quite a high profit. Why shouldn’t this be reflected in the customer service, particularly technology offered to customers?
Error processing when setting up
Told by BOV this will soon be the only way to make online purchases. Then when you try to register on the software it says processing the error please try later. It’s been saying that for the last month. And now in two days time I won’t be able to make any online purchases.
This is BOV stupidity at its normal.
Processing error. Try again later
This app used to work on my old phone. Now transferred to a new phone and on set up getting this error message. Seems like not even BOV tech know how to sort it out. But they don’t seem to care. Once again it’s the paying customer left in the lurch 😡😡
App Privacy
The developer, Bank of Valletta p.l.c., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Identifiers
- Usage Data
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Bank of Valletta plc
- Size
- 51.7 MB
- Category
- Finance
- Compatibility
-
- iPhone
- Requires iOS 11.0 or later.
- iPad
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Bulgarian
- Age Rating
- 4+
- Copyright
- © Bank of Valletta plc
- Price
- Free