Braun Skin i·expert IPL 4+

I’ve just bought the product after a lot of research primarily because I liked the sound of the app. Sadly the app says it’s not available in my region. I’m regretting my purchase already and it hasn’t even arrived yet!

Update: my region was incorrectly set in settings. Once changed the app now works.

Thank you for leaving a review. The Braun Skin i-expert IPL app is available for download if you reside in the UK. If you downloaded the app, but it says it’s not available in your region, please try to change the region setting in IOS by going to Settings -> General -> Language & Region. Scroll down to Region > Select Ireland/United Kingdom from the list. If you’re still having problems, please contact us directly by using the contact information on our website. - Your Braun Team

I received my new device yesterday, super excited. Scanned the QR code, paired my device to my phone but when I go to connect it the WiFi it keeps saying my password is incorrect. It’s not!! I’ve restarted my router, restarted the app and I am still getting the same issue. Frustrating!!!

Thank you for reviewing our Skin i Expert IPL. We’re sorry to hear you’re having some difficulties connecting the device to your WiFi network.

Please check that the router is not in privacy mode and hit retry. You will also have the option to enter the WiFi information manually by selecting “Other network” on the WiFi list. If that doesn’t help, check that your timezone and date settings on your phone are correct. An incorrect date or timezone could cause issues with the apps ability to connect to the internet, due to an invalid SSL handshake.

It’s also important that you’re connected to a WiFi frequency of 2.4ghz, other WiFi frequencies such as 5G will not connect to the device firmware. If possible, it can be worth trying to connect to another WiFi network, such as at a friend’s house, to ensure your device is working correctly and WiFi signal is strong enough.

If you continue to have problems, please don’t hesitate to contact us directly by using the contact details on our website so we can assist you further

- Your Braun Team

Can list down the apps can be use at which country?? Else remove your stock from the country that not available. Ipl7 meant to be use with apps, so now i feel my device somehow useless that i have to track myself

Thank you for leaving a review. Our app is currently available in many countries, the UK included.

The full list of available countries is listed here: Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Singapore, Slovakia, Spain, Sweden, Switzerland, Turkey, UAE, UK, USA.


If you are located in a country where the app is available, then please check that your region settings on your phone reflects your location. For iOS this is done through Settings -> General -> Language & Region. Scroll down to Region -> Select region to reflect your location.



If you are located in an country where the app is not available, then please reach out to your local Braun consumer relations team, who will be able to assist you further with available options. - Your Braun Team.