BucktUK 4+

I was intrigued by the spontaneity/surprise offered by Buckt and signed up in a trial month. The app is a real pain to use, the process booking is fiddly, very manual & convoluted. Instead of fun it felt like a chore to book. In the end I attended one actual event (of my 5 options) and was nervous on arrival that I was actually booked in (good news: I was!) I was disappointed that one ‘London’ event was in zone 5/6 and although I would have like to try it, it was too far to travel to, so I don’t recommend Buckt outside of the non-trial price. Instead Buckt would be MUCH simpler to loose the terrible app and all the fiddly rules/process and instead offer promo codes for us to book events directly.

The intentions and Idea behind the app are great but it is poorly executed.

It is a bit of a rigmoral trying to book the activities as the majority of the time you are expected to book it through the vendors directly yourself by emailing them. It would be easier if there was a system where you could just book, cancel and amend your activities through on online portal. I have had to miss out on some of my activities because Buckt are only available by email and they take for ever to respond if not at all. Also bare in mind that you have to book all activities within a month and if you don’t you loose all your activities.

However, I have really enjoyed the apps activities and like trying new random things each month.

The app should be called bunch of scammers, because that’s what they are! I subscribed on November to try this service, I did some of the activities and I wasn’t happy with the cost/quality ratio. So I decided to cancel my subscription on the 1st of December, however I see that they charged me for the next month that same day. I cancel and contact support that I no longer want to be subscribed but they said via email “refunds cannot be made after having paid the subscription “. I brought up that their Terms and conditions state that you have up to 14 days to cancel if you change your mind but they still don’t want to give me my money back (I cancelled the subscription the same day they took the money from me so I was on that period). That is the definition of a SCAM.