Great Western Railway 4+

Train tickets, travel & times

First Great Western

    • Free



Buy train tickets to any destination in Britain; with no booking or card fees:

• Save up to 50% with an Advance ticket; compared to standard Anytime fares
• Get live information on the go; including platform numbers
• Collect Nectar points on all journeys

Follow us on Twitter @GWRHelp or like us on Facebook - for alerts about the latest version and new features.

What’s New

Version 4.28.0

Bug fixes

Ratings and Reviews

4.5 out of 5
47.8K Ratings

47.8K Ratings

Astrail ,


This app often leaves me waiting at the barriers, or waiting when I need to show my ticket, as it “busy wheels” for 10-15 seconds when I try to view my tickets. These are tickets that I’ve already viewed in the app to make sure they are there. What on earth is it doing?
Another problem is that old tickets often remain in the app after I have already completed the journey. I currently have 3 old tickets in “travel for today “ section.
Finally, the UI for this app could be improved. The first time I used it, it took me a while to find my ticket for travel, since when you select the Tickets option at the bottom it takes you to the page for buying tickets. Only after a while did I notice amongst all the options for buying a ticket there was a button to view already purchased tickets. Surely if you run the app around the time of a train that you have a ticket for, it should go straight to showing that ticket?

Contender (retired) ,

all that is wrong with rail privatisation

For an iPhone app that it lacks wallet and Apple Pay Integration. Instead you are forced to use a credit card entry screen which may look good on a web browser on a laptop but clearly doesn’t work in a phone. And as for the E ticket well it’s an idea they haven’t actually implemented in any way considered usable.

I also want to highlight that some of its bookings come out wrong. Specifically I just ordered three adults one with a Railcard to London and back, but actually getting the tickets it turns out that the Railcard feature was ignored. At least knowing how bad the group tickets were handled I opted to get the tickets printed out at the station, so I can now go to the ticket office and talk about refunds and replacement. No idea about what would happen if you wanted to do the same for an E ticket. in their favour, unlike Trainline, they don’t charge you extra booking and ticket printing fees.

When people cover the failings of rail privatisation, the explosion in mediocre railway line websites that even worse applications, and the inability to get refunds from stations run by different suppliers and never covered. But every time you try to book a ticket you hit the consequences of bad decisions made by John Major and his cabinet

hrsjs ,

Good luck

Good luck trying to book a return ticket, never any seats available and if you can’t reserve a seat you can’t book a ticket. Better off buying a ticket at the station. Why you have to book a seat on an anytime ticket or off peak to be used within a month is pointless as how can the app can predict trains are full when most people buy these types of ticket is beyond me. There is no ticket for the easy journey I want for over a month and I’ve given up looking will just go to the station. Try the app you will see what I mean. You can book two singles at a much higher price which shows there actually is seats available and they are just trying to recoup money lost from covid. Ie ticket from Exeter to Bristol used to be under a tenner it is now £43

App Privacy

The developer, First Great Western, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Search History
  • Usage Data
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

You Might Also Like