BVG Jelbi: Mobility in Berlin 4+

Bus/train, taxi, e-scooter

Berliner Verkehrsbetriebe (BVG) - AöR

    • 4.7 • 47 Ratings
    • Free

iPhone Screenshots

Description

Use popular means of transport in Berlin with only 1 registration – save precious time!


With BVG Jelbi, you get full mobility in Berlin with just one app. Use Berlin's public transport, taxi, carsharing, e-scooter, moped, or bike at the touch of a button. Always find the best route and choose flexibly between different means of transport. Pay for your journeys conveniently in the app. Jelbi is your app for unlimited mobility.


Top functions of the Jelbi app:

- Smart route planner for all means of transport
- Convenient purchase of public transport tickets (bus, tram, S Bahn, U Bahn)
- Easy use of all sharing services
- Convenient pick-up by taxi service
- Easy payment in the Jelbi app
- Timetable information at the touch of a button


NEW: Get the new Deutschlandticket from BVG
From now on you can order the new Deutschland ticket via our website. The ticket costs 49 € per month and is available as a personal season ticket without transferability. With the Deutschlandticket you can use all public transport, including regional transport throughout Germany.


You want transportation, we have the means
Jelbi is your mobility app for Berlin's public transport, taxi, and sharing services. Whether bus, train, scooter, bike, car, moped, or cab, your unlimited mobility in the capital is just a few clicks away. Jelbi bundles all services in just one app. Buy public transport tickets or use the services of our mobility partners: Miles, Sixt share, Tier, Voi, Lime, Nextbike, Emmy, Bolt and Taxi Berlin. With the BVG Jelbi app, you have access to a fleet of 70,000 vehicles in Berlin.


Your mobility with Jelbi at a glance

- Public transport in Berlin (VBB, BVG, S-Bahn), including the tariff zones A to C - from short distance to a monthly ticket.
- E-scooter sharing with Tier, Voi, Lime, and Bolt, four leading providers for the rental of e-scooters.
- Carsharing with Miles and Sixt share. You can choose from different vehicles like spacious vans or agile e-cars.
- E-moped sharing with Emmy - move from A to B in a relaxed and silent way.
- Bike sharing with a bike from Nextbike or e-bikes from Lime, Tier & Bolt
- Get around comfortably with the taxi service from Taxi Berlin.


Always find the best route
With Jelbi, you will always find the best route and the right means of transport. Simply enter your destination and our smart route planner will show you routes, including journey times in real time. Now all you have to do is choose, book, and you're on your way!


Jelbi stations - your contact point for mobility
Our Jelbi stations are mobility hubs where you can find all sharing services bundled in one place: Voi, Tier, Miles, Emmy, Sixt share, Lime, Nextbike, Bolt. Use what you need flexibly - rent, charge, or return. No need to search for a vehicle or parking space. The over 120 Jelbi stations are displayed in the app and their number keeps growing.


How to get started
To use all the services and functions of Jelbi, you only need to take a few steps: You register, enter a payment method and your mobile phone number and you can book and pay for any service. With just a few clicks, right in the app.

Do you already have a BVG account? Great, you can use Jelbi with this account and don't need to register again!


Pay conveniently in the app
You can choose between credit card, direct debit, and PayPal to pay for your trips. Of course, you only pay the regular prices. There are no hidden extra costs for using our service.


Download the Jelbi app now and explore Berlin - whether you are a Berliner, visitor, or commuter!


Your feedback counts
We rely on your feedback to improve our app. Write us your opinion to appsupport@bvg.de.

What’s New

Version 4.7.0

NEW: Technical fixes and improvement of user-friendliness.
Update your app to enjoy the most stable and fastest version of Jelbi.
Stay tuned, new features are coming soon!
Your feedback is important to us. Do you have any questions or suggestions? Simply click on "Contact us" or "Leave feedback" in the app.
Enjoy your ride!
Your Jelbi Team

Ratings and Reviews

4.7 out of 5
47 Ratings

47 Ratings

CardiganMan ,

Wow. All travel and tickets in one place

First time I have seen this. I can plan then buy tickets for all travel types in Berlin in one app.
Here I go deleting the 5 apps I used to use to book cars and scooters and ride BVG

Developer Response ,

💛

LondonGent ,

An outdated approach to public transport ticketing

Unlike modern public transport ticketing, BVG expects users to predict what their public transport usage will be rather than charging the most appropriate fair based on actual usage.

For people who use public transport infrequently or tourists visiting Berlin you could end up paying more than you need.

Top this off with the fact that if your phone battery dies, you need to buy another ticket for travel, you’re probably better off buying paper tickets and avoid the risk of getting fined.

Developer Response ,

Hello, Thank you for sharing your concerns. We understand your frustration and are continually working to improve our ticketing system. Your feedback is valuable to us, and we'll take it into consideration as we make updates to enhance the user experience. If you have any further questions or suggestions, please don't hesitate to contact us via appsupport@bvg.de. Your satisfaction is important to us, and we aim to provide the best possible service for all users. Your Jelbi Team 💛




El fusion ,

Useless due to crap payment service provider

The App would be very nice I think, if BVG would have chosen a different company for the payments. It doesn’t allow Apple Pay but requires me to either store credit card information, my German Bank details or PayPal. Trying all three of them and being rejected by the payment service provider the App is of course useless. I have never encountered such a problem.

Developer Response ,

Hi there, thank you for your feedback. We apologize for the inconvenience regarding the adding of payment methods. If you'd like to give us another chance, our support team would be happy to help you forward at appsupport@bvg.de. We have certainly made a note for improvements regarding additional payment options, like ApplePay, for the future - thank you for sharing! - Your Jelbi team 💛

App Privacy

The developer, Berliner Verkehrsbetriebe (BVG) - AöR, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics
  • Other Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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