by Scottish Slimmers 12+

Very good

This is an excellent app for keeping track of what you are really eating. An eye-opener & a great aid to making healthy choices & weight loss. The option to scan barcodes or search by keyword with various options to calculate calorie & fat value, e.g weight in grams or portion size, really means you are in control of your eating and it's easy.

Only 4 stars as they really need to sort the loss of function that occurs one day each month when using the monthly ‘auto renew’ payment system. There’s a lag between payment leaving account and reaching SS which results in access being bumped down to ‘lite use’ and it’s a pain. Would be a 5-Star rating if not for this!

If it ain’t broke don’t fix it!

Since the update the app for me is unusable. There are so many alternatives available (many free) but I was happy to pay the extra for the features available. This app is now no better than these free alternatives and I liked that you could select generic items like milk for example whereas now there are so many to chose from, all different check values. Plus the price has increased from £6.99 to £9.99 to top it off! :(

Thanks for the response. When you cancel at £6.99 and try to rejoin, it only allows you the option to join at £9.99. The items may be in the app somewhere the easy of use isn’t there. The alternatives may not comply exactly with SS but there are multiple plans available that the consumer can easily switch to, therefor please don’t take for granted that this is a diet model people will accept the unacceptable to stick with.

From reading the reviews I can see that there are many users that are very unhappy with the updates. I can see that you generically reply suggesting that the app was 5 years old and that we need to move with the times and that change is good. The most basic rule in business is to listen to the customer, if many users are highlighting the same issues with the product then you really need to take notice.

Developer Response ,

We’re sorry you’re disappointed, but would take this time to correct these errors in the comment:
The price of the app has not increased. 
The beta release has all the functionality of the five year old app it replaces. 
There is no other app, paid or free, that supports Scottish Slimmers eating plans.

Dreadful

BEWARE OF SIGNING UP. I am Finding it impossible to cancel. I tried to stop through my bank but they say must be cancelled
by SS but they won’t send me a proper reply me and phone
number unmanned.

I loved the old app and it helped me lose more than a stone. The new one to me is unusable, including desktop version. Searching for simple everyday foods is a nightmare. It comes up with totally unconnected food or strange brands I’ve never heard of. In the old app if you typed in tea you would have a simple option to choose black tea or tea with milk. Now you get every kind of flavoured or iced tea but hard to find a good old British cuppa and if you do track it down it will come up in grams ...?? I decided to cancel but I am finding that difficult too. I have tried various ways and contacting company but another payment has now been taken. I will try contacting my bank tomorrow to stop any more payments been taken. If you contact SS you get an unhelpful generic reply. You get blocked from Facebook page if you say anything against it. Much better apps out there to help your weight loss journey. I was a real SS fan so sad to say that, and no SS nothing to do with not liking change - the app is not good.

Developer Response ,

We’re sorry you’re disappointed but the app that was replaced was five years old and did not support all the eating plans available to Scottish Slimmers customers.
The app is only one part of a comprehensive service, with eating plans that are guarantee success... Scottish Slimmers Classic Checks or Scottish Slimmers FeelGood. Until now, only the Scottish Slimmers Classic Checks plan was supported so we’re delighted to now have an app that’s useful to all our customers. There are regular updates as we add new functionality, including activity tracking, unlimited recipes and on-demand support; most users understand that, in the process, there can be glitches... we share your frustration with that. Scottish Slimmers values your feedback and wishes you good luck with your weight loss journey