Cardiff Bus 4+

The above services could always be relied on but in the last six months things have changed. The buses are either early or late and a lot do not turn up at all. My husband and I regularly use the bus all over the UK and feel if you want to keep the buses going then the services need to be on time. The other evening two 21 buses failed to turn up, we had to run through town making us late for the theatre. I will add we left our house with two hours to spare and were still late! Please keep our services running. Thank you. Sue and Nigel Thomas

I am shocked to see so many 5 star reviews here. I can only assume that the people of Wales, so used to being offered less than mediocre services ten years behind those of other cities, feel honoured to have the opportunity to finally buy bus tickets digitally. Whoever paid for this app at Cardiff Bus or the council should either be fired or sent on an IT procurement course. Why? It’s like the Lego of apps, nay, the Duplo of apps. Fumbled together to make something that represents a modern service but scratch beneath the service and its clunky, old fashioned and more of a hinderance than an advantage. The only possible advantage is once you’ve set it up you no longer have to scratch sticky 5 pence pieces from the bottom of last winters jacket (or is it coat?) to get exact change for Drive. Pathetic. Sad my capital city’s busses are so poor.

Everyone please ignore the 1star comment this app is a massive upgrade from the old crappy iff app and u are one person so don’t talk for the whole of Wales or involve u idiot I think they have done a great job and the app even tells u about events and what’s near great job guys much better!!!!