Cigna Wellbeing‪™‬ 4+

Cigna Corporation

    • 1.2 • 59 Ratings
    • Free

iPhone Screenshots

Description

One app for a smarter, healthier world.

Health and wellbeing in our always on, digitized world isn't sitting in a doctor's office…it's not popping in a video about diet and exercise…and it's definitely not shuffling through papers to try and find the latest record of your health numbers…
Cigna Wellbeing™ gives you control over your health information, easy access to doctors and health programs, and opportunities for lifestyle and wellness changes that matter…at home, work, or on-the-go…at the tap of a button.

Features:
(Available based on plan design)

GLOBAL TELEHEALTH
Connect through phone or real-time video with fully licensed and registered specialist doctors
Get answers to your health questions, diagnosis and treatment options
Convenient appointment options

INTERNATIONAL EMPLOYEE ASSISTANCE PROGRAM
Connect 24/7 via phone with counselors
Get help with home, work or personal issues
Confidential service, cost-free

ASSESSMENTS
Kick off your experience with the health and wellbeing assessment
Choose targeted assessments such as stress, sleep and activity to find out how you stack up
Use your results to create healthy changes

FOCUS
Find your focus! Are you open to new experiences? Are you a risk-taker? Do you prefer routine? Psychological research suggests that your personality can influence your health.
Answer a few fun questions to uncover your personality type and lifestyle focus
Your personality plays a big part in making your focus take flight.
Find your focus, and then use our programs and lifestyle activities to help you get active, eat healthier, sleep better, conquer stress, become more mindful, lose weight, and more.

HEALTH & LIFESTYLE PROGRAMS
Recommended programs guide you in simple daily activities
Get guidance and tips from health coaches and work healthy improvements into your daily routine

TRACKERS
Your health numbers all in one place
Monitor your progress with trackers for BMI, cholesterol, blood pressure, blood sugar, sleep info, and more
Integration with your assessment activities


Health is a team effort…
We're more than just a health insurance company. Cigna is a global health service company--dedicated to helping the people we serve improve their health, well-being and sense of security. We make this happen through a broad range of integrated health care and related plans and services, and proven health and well-being programs that are targeted to the unique needs of our customers, clients and partners.

What’s New

Version 2.12.10

This version includes a new user journey for easier access to the Doctor´s prescriptions
New WhatsApp number to access Mental Health support
Other technical enhancements

Ratings and Reviews

1.2 out of 5
59 Ratings

59 Ratings

Dodi_G ,

App Login not compatible with Apple strong password

I have a Cigna policy and have a login ID and password setup using my MacBook internet browser to access my policy online. During the setup, I have used Apples default strong password.

Now I come to setting up and using the apps and I am required to enter the same login details as my main policy access, except the app won’t accept the Apple generated strong password - possibly due to the app password requirements of letters,numbers, and symbols, characters.

Come on Cigna - get the syncing sorted across your main web login and apps up to date with Apples current security settings. Until then I can only give 1-Star review as I can’t get passed the registration/ login to use an app that I am paying for as part of my health insurance policy.

Developer Response ,

Hello. Sorry for the unpleasant experience you had with our app. Thank you for taking the time to send us your feedback. We will take this up with the relevant team. If you are interested, please contact us via globalwellbeing-support@cigna.com.

Needing a GP ,

Fails to recognise password

The app continually says my ID and password are wrong. However the same combination works on member portal. Help desk after huge delays says we are at fault. Have reset password, reinstalled app etc. Same thing the member portal works the app doesn’t. This has been going on for days and we need GP access. Will try NHS - not sure what we are paying for here. Certainly not ease if use or customer service.

Developer Response ,

Hello. Sorry for the unpleasant experience you had with our app. Thank you for taking the time to send us your feedback. We will take this up with the relevant team. If you are interested, please contact us via globalwellbeing-support@cigna.com.

Fed Up & Desperate ,

Not fit for purpose and no desire rectify this

If you have any alternative access to medical care, use it rather than this app. Nine months and no resolution to access issues.
When IT staff can tell a customer that they will not receive medical care for 2 weeks because of an IT issue, there is something broken not just with the app, but with the company.

App Privacy

The developer, Cigna Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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