Co-op Membership 12+

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Co-operative Group Limited

Designed for iPhone

    • Free

iPhone Screenshots

Description

The Co-op Membership App helps you get the most out of your shopping. Enjoy personalised weekly offers, exclusive Member Prices and access to presale tickets for Co-op Live, all while helping support your local community.

• Scan your digital membership card to access exclusive Member Prices
• Choose your weekly personalised offers and browse the top deals of the week
• Choose from a list of local causes to get a share of our £4m Local Community Fund
• Play our seasonal in-app games to save on your next Co-op shop
• Get Co-op Live presale ticket alerts and access
• Add your Co-op card to Apple Wallet for easy access
• Order your groceries for collection or delivery in as little as 60 minutes from just 99p*
• Hear about what’s happening in your community and find opportunities to volunteer
• Browse new blog posts and recipe ideas
• View in light mode or dark mode

Please be aware you can only access Co-op Member benefits in Co-op branded stores, and not independent societies like Your Coop, Central Co-op, Southern Co-op and Chelmsford Star Co-operative.

SAVE WITH OFFERS AND EXCLUSIVE MEMBER PRICES

Sign up and save more. Scan your digital Co-op Membership card while shopping in Co-op stores to receive exclusive Member Prices and redeem personalised weekly offers.

• Check your weekly offers, personalised to you and your buying habits and load them onto your card for easy shopping
• See new Member Prices on products you like to buy or might want to try
• Save your Co-op Membership card to your Apple Wallet for easy offline access
• Scan your Co-op Membership card to redeem Member Prices and instore offers
• Save across Co-op services like Insurance, Funeralcare and Legal Services

SUPPORT A CAUSE AND MAKE A DIFFERENCE

Co-op Membership offers a helping hand to you and your community. Our Local Community Fund supports thousands of grassroots community projects, and Co-op Members can choose which local cause they want to support.

• Find out about causes in your local area and the work they do in the community
• Choose a cause to get a share of a dedicated £4m fund
• Read about more ways to get involved like joining a group or volunteering

ACCESS PRESALE TICKETS FOR CO-OP LIVE

Our members get first-in-line access to presale tickets at Co-op Live, Manchester.

• Get the chance to buy tickets before they go on general sale
• Get notified about presale Co-op Live event tickets as soon as they're available

PLAY GAMES AND WIN PRIZES

Save on your next shop by playing our app-exclusive games for your chance to win prizes (terms and conditions apply).

• Enjoy a unique gaming experience with our seasonal app-only games
• Prizes can include free gifts, discounts and money off your next Co-op shop
• Visit the Home tab to stay in the loop with the latest available in-app game

GET INVOLVED AND SHARE IN OUR SUCCESS

The £1 membership joining fee buys you a share in Co-op so you can:

• Help pick the products we sell in our Food stores
• Choose the charities we support
• Vote in elections and motions at our annual general meeting (AGM)

Exclusions and restrictions apply. See full membership terms and conditions at coop.co.uk/terms/membership-terms-and-conditions, in the Co-op App or by calling 0800 023 4708.

Get more from your membership with The Co-op Membership App.
Start using your digital membership card instore today.

*Available at selected Co-op stores

What’s New

Version 1.50.0

• We've updated the QR code on your digital membership card to make it easier to scan instore
• You'll now find offers and other savings that are added to your card in your Wallet, so you can see them at a glance when you scan your card

Ratings and Reviews

4.8 out of 5
78.3K Ratings

78.3K Ratings

yupthatsawrap ,

Don’t make the same mistake as Tesco !

Really like that you can apply 2 offers on an item, volunteering access through the app is useful, and I like the layout. If you want this app to stay successful please don’t make the mistake of decreasing offer amounts, I think that’s the biggest incentive for actually getting the app. Tesco turned club card points from 3x value on deals to 2x, and my whole family doesn’t shop there anymore. Customer loyalty is so important.

Reviews seem to be stating this too, but adding a points system for shopping at co op could be a nice bonus. Even if it can be used as just store credit. I would also consider points on purchases that maybe similarly to how Tesco did - give you discounts on cinema tickets, holidays, etc.

Keep developing the app to get rid of the bugs at checkout, keep good offers going and stackable; the good reviews will pour in.

nikita_squirrel ,

Offer not honoured at the checkout

Living far from any large supermarket chain I had been getting supermarket home deliveries every 2 weeks but switched to shopping locally for my fresh food largely to support local businesses and Coop because of this app incentivising me. When in store I allow my shopping choices to be influenced by the offers made by the app. It doesn’t make sense to choose offers at home in advance as in-store promotions tend to be better and are often on different products. This week my shopping qualified for 2 of the offers anyway but I was tempted by a third one. However, at the till only one of the two I selected was honoured, the one I had been tempted to accept wouldn’t register. There’s no way to remove a selected offer and replace it with another and the store staff were unable to help so I left feeling cheated. The app sometimes plugs an extra offer. If you’re not interested in it, the extra offer remains pervasive and gets in the way of using the app for anything else. Consequently, you are in effect obliged to accept the offer just to enable you to use the app. It would be better if declining the offer made it disappear.

Developer Response ,

Hi there, changing offers is a massive feedback point for a lot of our users. Our developers are working on this for a future update. ^Ryan

Fife-oldie ,

Depends on your luck!

My wife’s installation of this app is just great, as is mine — when it works. Unfortunately, every day or so I get an email that says the system has detected some unusual behaviour, so I’m blocked out, and the only way back is to reset my password. Four times in a week is ridiculous! Best to avoid if you get problems, at least until they get a fix.

Update at 1 Dec: A couple of weeks ago I received a phone call about this. [Before posting the original review I had what the developer suggested just yesterday, and sent an email, which the developer was not aware of!] During the call we established that the probable cause of my problem was that I was trying to use both my phone app and the PC version at different times, depending on which was the more convenient. This is what I do with banking, for example. But the Co-op app doesn’t support this properly. And the developers evidently don’t talk to their customer service department. Only plus is that the app works on my latest phone, and saves me money!

Developer Response ,

Hi there, thanks for submitting a review. Being logged out of the app is a key security feature that we are working on improving so it’s not a frustration to our users. At the moment you’ll be logged out occasionally, but this shouldn’t be every single time. If this is happening please can you send us an email and we’ll investigate further - membershipcontactus@coop.co.uk. Thanks ^Cat

Events

App Privacy

The developer, Co-operative Group Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Browsing History

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Browsing History
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Purchases
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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