Deskpro Horizon

A helpdesk at your fingertips

Free · Designed for iPad. Not verified for macOS.

Deskpro mobile app for iOS, have a fully-featured helpdesk at your fingertips to manage your tickets on the go. Deliver memorable customer experiences from your iPhone or iPad as quickly and efficiently as you can from desktop. Get access to all the best helpdesk features directly from your mobile: * Create new tickets * Filter, sort, assign and update tickets * Customize your view: display custom fields or labels * Be able to respond quickly from wherever * Attach files from your device * Access advanced features like Problems and Incidents on the go * View realtime alerts and notifications * Search your tickets * Reply to email, add notes, forward messages, chat conversations from your mobile You must have an existing Deskpro helpdesk running the latest version for this app to work.

  • 4.7
    out of 5
    6 Ratings

This release updates age rating.

The developer, Deskpro Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Linked to You

    The following data may be collected and linked to your identity:

    • Contact Info

Privacy practices may vary based, for example, on the features you use or your age. Learn More

The developer has not yet indicated which accessibility features this app supports. Learn More

Provider
  • Deskpro Ltd
Size
  • 30.4 MB
Category
  • Productivity
Compatibility
Requires iOS 15.1 or later.
  • iPhone
    Requires iOS 15.1 or later.
  • iPad
    Requires iPadOS 15.1 or later.
  • iPod touch
    Requires iOS 15.1 or later.
  • Mac
    Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
  • Apple Vision
    Requires visionOS 1.0 or later.
Languages
  • English
Age Rating
4+
  • 4+
  • Contains
    Messaging and Chat
    User-Generated Content
Copyright
  • © 2021 Deskpro Ltd.