Disney Frozen Free Fall 4+

Incredibly Frustrating

Been playing this game for a long time and generally enjoy it. But please, if you are going to make us complete levels consecutively (castle, cake & northern lights), fix the crashing!!!! Have lost count of how many times I have been forced back to level one on the current northern lights period through no fault of my own.

Update 22nd April 2018: I am done. After reporting an issue with game progress not saving, when I returned later the same day the game had completely reset. Lost everything. Took 5 years to get where I was and do not have the inclination to do it again. Real shame.

Developer Response ,

Hi there, sorry you are encountering this issue. Please contact us at support@disneymobile.com so that we can help get you back in the game.

Levels reset after purchase

Not impressed, was doing the build Elsa’s ice palace challenge, taken quite a few attempts as well after giving up several times, I got to the last level and needed just one more troll, but had no lives left or anything, so I tried to purchase one of the small deals so I could get that last troll, the purchase doesn’t seem to of been successful as I checked and have no power ups or lives but it (ironically) froze the game and wouldn’t let me continue, it reset the levels back to the start of the second half, can’t be bothered to go through it all again cause I used all my power ups and wouldn’t even have enough to try and complete them consecutively! This has just made me want to uninstall the game now, I was enjoying it before I had my time and everything wasted.

Still never did get my bundle that I paid for :/
Also now having issues with the collectibles, I’m currently playing the birthday cake levels, I know for a fact I have collected a lot of the slices but they are missing from the board when I view it? I recently collected a cake slice and completed the level it dropped in, I went straight to the board and the cake was missing, anyone else having this issue? Some of the levels I played so many times just to get the cakes to drop and lost them, I don’t even know if they would drop again.

Developer Response ,

Hi Louise, we appreciate your feedback. Please reach out directly to Apple Customer Care for any purchase concerns or issues.

Some levels not enough moves

Level 469 is absolutely impossible without using your bonuses. I have found this to be the case on several levels lately.
The one I’m talking about only gives you 31 moves and it’s nowhere near enough.
You have to light the fire, which releases the flowers, destroy the flowers which takes up loads of moves once this is done it releases a colour gem which you need to get rid of the stained glass window which blocks the socks coming down then once that is removed you can actually begin to complete the set task but by this time you have less than 10 moves, if you’re lucky, sometimes less than 5 or no moves left at all, and then you have to dye 8 sets of socks!
The longer you have to play the same game to move up the more boring it becomes. I don’t mind using the odd bonus to finish a level but on several levels now I find I am using five or six.
A lot of the time it is luck with this game because if the wrong colour gems are continually sent down you have no chance no matter how good a strategic player you are.
Recent update has stopped the ‘speed up’ option. I am disappointed they have removed this as we are all sitting in our homes with nothing to do due to Covid 19, once your 5 lives are gone it’s at least 30 minutes before you can play again, they are just wanting us to pay for extra lives! Come on Disney we are all at risk of losing our jobs due to this!