Ecotricity Top-Up App 17+
PayPoint PLC
Designed for iPhone
-
- Free
iPhone Screenshots
Description
Ecotricity is Britain’s greenest energy company.
Wave goodbye to the top-up dash to your local shop – the Ecotricity Top-Up App lets you top-up your Pay As You Go smart meter from your phone in seconds. It couldn’t be easier – simply register and set up your payment card to get started.
With the Ecotricity Top-Up App, you can:
• Top-up your PAYG smart meter from anywhere, at any time
• Securely save a payment card to use for top-ups
• Keep track of what you’re spending with full PayPoint history
Ratings and Reviews
Mrs Jennifer Ennis
This stupid and long-winded app has just one job: it allows me to pay on line instead of buying a payment card in a shop. One day - one day - MAYBE - it will accept my payment first attempt; it does occasionally manage it after several goes without my having to phone your call centre. Please could you get it work properly - and explain to me why every app I use that gets an upgrade ends up more complicated and less efficient than it was before?
Worse than the old app
I don’t know why the last guy thought this was worth even 2 stars and they don’t use it? It’s so bad it doesn’t deserve any stars! UI is so basic, and has less functionality than the previous app but it’s evident in the name and the fact it doesn’t even show up in search results for “Ecotricity”. The app made me create a new account and when I went to pay it would not accept my card, and insisted I must use a bank card. I have used the old app quickly and with ease and it accepted Apple Pay which now I can’t do, and to make matters worse, the letter I received said the old app was closing down which means I must submit to this awful piece of malware. I don’t even know why I’m being penalised for being on a top up meter when I already had it and now to add to my misery of having to constantly top up I can’t even pay using my regular card that I have used for the last few years. Sort this out, you could try and innovate with a new app and add smart meter visuals or something not remove functions and send a pathetic letter saying you must download this amazing new app that is worse than the one that worked fine for the last few years. I’m not even on the energy price caps as Ecotricity is exempt from these rules due to being a “green energy supplier”
Developer Response ,
Our partner has a road map for improvements and Apple Pay is one of the future enhancements due to be added. As part of our efforts to improve the experience of our customers, we have begun work on replacing the current Ecotricity App that has been in place for several years. To maintain all the services that we offer and to speed up development of the new Ecotricity App we have released a temporary Ecotricity Top-up App specifically for Smart Meter Top-ups. We will launch the new Ecotricity App soon without top-up functionality so that we can get it to the rest of our customers quicker. For a period, pay as you go customers with a smart meter will need to use both apps – one for topping up and the other new app for managing their account. in time, we will move the top-up functionality into the new app allowing you to do everything in one place.
Beyond useless!
This app is absolutely terrible! Please reinstate the old Ecotricity top up app with the green icon! That one was easy to use.
Firstly, the new app doesn’t support ApplePay. Which is not only an inconvenience. But also an additional potential security risk, as card details have to be used. I entered my card details to perform a top up. Didn’t use the app for about 6 weeks, as there was plenty on the meter. Went to make another top up only to find my card details were gone!
Seriously, this app is absolutely useless. It added nothing of any value over the old app. It just made topping up the meters more tedious and frustrating!
App Privacy
The developer, PayPoint PLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- PayPoint PLC
- Size
- 52.4 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 17+
- Copyright
- © PayPoint PLC
- Price
- Free