Egencia 4+

The flight booking does not allow booking to Tehran/Iran. Needs updating quickly please

Please correct me if I’m wrong… but there’s no way to “View Tickets” in-app. It redirects you to the tickets in a pop-up webpage, which requires internet connection to load it. If you don’t have internet connection - you don’t have tickets (unless you saved them to your phone already). There NEEDS to be a View Tickets IN-APP function which can be used offline. This app also randomly decides to log me out from time to time, for no apparent reason. Went to get my tickets ready to go through the station barriers, and found I was logged out of the app. I didn’t have my password to hand, so I had to go through a whole process of resetting my password before I could login to get my tickets to go through the barrier. Massive faff. Irritating!

I appreciate that work is being done to improve the app. But I frequently encounter issues that mean I have to return to the website. Most fundamental is when I book a trip (train) I cannot view this in my trips to retrieve my collection reference. A simple improvement would be to add collection reference on the confirmation screen, I always screen shot it to enter at the machines. Also - the sliders for picking train times are not very usable with the time being underneath, meaning when using your thumb this will obscure the time underneath - simply move the time above the slider and the UX will greatly improve.