Garmin Drive‪™‬ 4+

What can I say I've always been a loyal tomtom supporter but this year I bought a device from tomtom there was hardly any support from customer service to call centre all correspondence through email and repetitive responses. Took it back and bought a garmin sat nav. Best thing I did everything worked out the box I did have issue where the mount was missing but garmin supplied me a replacement free of charge abd all you can call their call centre. Think I will stick with garmin in future.👍👍

This app does everything it’s supposed to do absolutely perfectly BUT over the last few weeks it regularly tells me that there is an update for one of my devices. The first time I checked both devices (DriveSmart 65 and DC MINI) and found there was an update for the DriveSmart. Updated it and all was well. Unfortunately since then virtually every day, sometimes more than once a day, a notification pops up saying there is an update available. In desperation I contacted Garmin support who suggested that I had to connect to Garmin Express to do the update. Connected, only to discover that everything was up to date. Since then, and it’s only a matter of hours, I’ve had more notifications. It may just be me that it’s picking on but be prepared just in case. Without the irritation I would have given it 5 stars as it does do everything brilliantly!

I bought a Garmin mini dash cam 2 and downloaded this app to connect with it. There is a glitch in the app which doesn’t allow me to get past the ‘select a device’ screen. I can connect to my dash cam, but the app doesn’t move on from the pairing screen. I’ve looked online, and many people have had the same issue with this. I called Garmin support 3 days in a row. 2 of the days I was hung up on and offered very little support. On the final day, the support agent basically told me that I need to ask for an exchange on my dash cam with the hope that it ‘might’ work with another dash cam. I am very disappointed with the support given. There has been pairing issues with this app for a while now and nothing seems to be done about it. I would 100% not recommend this if you have purchased a dash cam mini 2 as the app will not connect to it. I even tried doing this on different phones and got the same result (all iPhones).