Glasgow Taxis‪.‬ 4+

Been using the app for over a year, yet the update is not ideal.
I’d prefer to use a map to pinpoint my exact drop off rather than guess an address.
Also taxi’s seem to be taking longer to be accepted, which is highly frustrating when you can see multiple vehicles in the area. Ye know they are just refusing the fare.
A regular user for getting to work at 0400, yet due to the app, I’ve been late too many times, I’m having to reconsider my options.

If I could give zero stars I would. Horrible horrible customer experience. I used this cab company from the station and as I was needing a taxi 2 days later got a card from the driver. He said no problem just call and book. I called 3-4 hours before and booked the cab. The lady on the call advised me to book it earlier as I was catching a bus to plan for any delay. I book the cab for 7pm and by 7.15 hadn’t arrived so called back the lady was so rude not an apology or anything. She couldn’t tell me when it would arrive and told me to read the terms and conditions. Jeez I was booking a cab not planning a merger with Google. Will never use them again and will spread the word. The cab finally arrived 40mins late I missed my bus. The only saving grace was the driver was lovely. I’ll be sticking to Uber in future, 🤬🤬😤😤😤

It would be better to add detail to the pick up location rather than the just selecting the address. On our last trip the driver could not find our exact pick up point and I had to call him. Which is a good feature.