Glass Onion 4+

Very useful - but no way to contact them about errors

I am gluten intolerant, so I am finding this app very useful.

I would have given it 5 stars but there is no way to contact them regarding errors. When you are dealing with intolerances that can badly affect people there really needs to be a contact option to correct mistakes.

Lucky the error I wanted to correct is not to do with alergins, it is to do with photos. They have used the same photo for two different pubs, the Mill in Kingston and O’Neils in Wimbledon.

Limited benefit

Was hoping that this app might have full nutritional information, or at least calories/fat/saturated/carbs/sugars/protein/salt like the Smartchef website has.

Trying to find “Heart Healthy” dishes when eating out in restaurants is so difficult and this info would enable consumers to make choices for them and be sensitive to their guests who may otherwise decline dinner invitations because it’s simply too difficult to find meals which they are able to eat.

It would be great if such a big corporate could do a tie in with British Heart Foundation to make it even easier to choose dishes that might follow the BHF suggestions for nutritionally balanced meals - these dishes do already exist! Finding them can be very difficult!

Developer Response ,

Really interesting feedback! We hope to bring nutritional information to the app in the near future and we are working hard to make as much food information available for all of our users!

Pretty good but not perfect

This app is pretty good but it isn’t always that accurate. I love the filter system which enables you to tick the specific allergens you need to avoid. However, we tested it on a pub which we know does have its own very good filter system on the menu and at which we have eaten. This app showed nothing on their menu for someone trying to avoid dairy/milk and gluten. We know there are at least a couple of options on the menu which exclude these allergens but the app reported that there was nothing. This leads us to question whether a nil result (very common) for other eateries is accurate.

Developer Response ,

To exclude gluten containing ingredients from a dish the “gluten” allergen tab should be selected, not “gluten free" this should work in most cases. The allergen information is provided by the pub to the app in real time.