Glooko - Track Diabetes Data 4+

Was very worried about the lag time of the app against real time data. It really is the only issue I have.

Layout is fantastic, the response time of data is fantastic. Interface is easy & slick. Having mi the of data in one place so you can see a bigger picture is fantastic. Just a fantastic app all round.

Hello​! Thanks so much for your wonderful feedback. We love hearing from our amazing users and we're happy to hear that you are finding our app to be useful! Please don't hesitate to reach out again should you require anything in the future.

We have used Glooko via the US version of the app for about 3 years previously and been really happy with the US food library, especially the barcode scan feature. After a recent move, we have migrated to the UK version of the app and it is appallingly disappointing in regards to the food logging and library. There’s not an option to scan barcodes. The library is spotty in its coverage of basic foods (I.e. plain old blueberries) at best and actually subs in/links to completely different foods at times (cooked pasta becomes something that looks like cheesecake). There is no barcode scanning feature. The units of measurement for the foods are often not varied to allow for easy use on the go; have your mL measuring cups or grams scale on hand or it’s useless. Please Glooko / Insulet fix this feature in the UK app or even better: combine the two databases so everyone has access to all the food nutrition info in both markets!!! As it is, I don’t trust the food data in the app.

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I chose this app as it said that it supported my glucose meter and that it connected to apple health app.
It does support my glucose meter and the app connects to apple health app. However it will not allow transfer of my blood sugar readings to apple health app, as apple health does not support my meter. I knew this but thought that a third party app would be able to write the results as not directly from my meter. In this sense it is useless to me as other functions of this app are supported within the manufacturer app. So no need to use a third party if it can’t do as needed.
Also adding food is a nightmare. Only American brands are supported/suggested and when trying to add food types, you have to list the ingredients separately, which quite honestly is a bit of a ball ache.
Customer service did reply promptly when contacted, but their solution was to report from this app separately, not with the rest of my data from apple health app. Not what I want or need.
Needless to say I will be deleting this app.

Hello! Thanks for reaching out with your feedback. We're sorry to hear about the trouble you're having and our team would love to assist you. Please submit a support request to us via email at support@glooko.com / help@glooko.com.