GoodSAM Responder 12+
Tasking/Alerting/Dispatching
GoodSAM
-
- Free
iPhone Screenshots
Description
The GoodSAM Responder App is a professional deployment system used by Emergency Services around the world and the National Health Service in the UK.
GoodSAM provides a range of solutions connecting those with specific skill sets to those in need, for example:
- GoodSAM Cardiac: This system is used by ambulance services to alert those trained in resuscitation (e.g. off duty paramedics, nurses, doctors, police and fire staff) to those nearby who are likely to be in cardiac arrest. This system has saved many lives around the world.
- GoodSAM Volunteer Response: GoodSAM is a platform used by the NHS and 3rd sector organisation such as the Royal Voluntary Service and British Red Cross to deploy volunteers to those in need. At the current time this is coordinating the 750,000 NHS Volunteers to help those isolated in the Coronavirus crisis.
- GoodSAM Pro: This is a professional dispatch system for community first responders and the emergency services.
The App utilises the latest in location technology and has many advanced features including a built in “radio” (Buzz) function so you can communicate with surrounding colleagues.
The GoodSAM platform has saved hundreds of lives and helped many thousands of people around the world. If you can help your community, please download the App and register under your parent organisation (or get your parent organisation on board if they are not on!).
Visit www.goodsamapp.org for more information.
Please download the App and join our global community.
Our Apps rely on location services for navigation and position updates. Please note continued use of GPS running in the background can dramatically decrease battery life.
What’s New
Version 10.2
- This update allows you to keep your settings when moving from one device to another or from one operating system to another.
- For emergency services, we now allow the settings to be controlled centrally for work phones so you as a user won’t have to worry about them!
- Under the hood improvements.
Ratings and Reviews
Alerted twice to the same task
I’ve had two instances this morning of accepting a task & then a new alert comes up for the same task/patient. I accept this one as well and it takes me back into the chat page. Perhaps there’s a bug.
An advice that can be very helpful
Can the developers of the app please add a button (for NHS volunteer responders) to delete the client from the system if the client requests it. The back office staff can then call the client to confirm the deletion. I have had loads of clients who are not COVID + anymore and do not need any help and they find it tedious to call the support centre to get removed from the system. Let the responders mark those clients somehow within the app and then support centre can double check by calling the client. Hope this makes sense.
Developer Response ,
Hi there, thank you very much for this feedback, so far we have had some blockers with the governance around this but now we have managed to put sufficient processes in place to be able to do this, we are literally working on an app update to enable this, stay tuned!
Sharon
The idea behind this app is great but I’ve had to delete it because it alerts me when I’ve told it that I’m off duty. (It’s not much fun being woken up at 3am when you have to get up for work the next day).
Another problem is the lack of a full address for alerts. Sometimes it’s hard to find the person who needs help and you waste time searching for them.
Developer Response ,
Dear Sharon, if you are a medical first responder your regional ambulance service can choose to notify you regardless of being on-duty, this is not a fault with the app. Regarding the address, again we only relay the information which the regional ambulance service provides us with, if you email us at info@goodsamapp.org, we can take this up with your regional service. Thank you for registering and leaving a review Sharon.
App Privacy
The developer, GoodSAM, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- GOODSAM LTD
- Size
- 48.3 MB
- Category
- Health & Fitness
- Compatibility
-
- iPhone
- Requires iOS 9.0 or later.
- iPod touch
- Requires iOS 9.0 or later.
- Languages
-
English
- Age Rating
- 12+ Infrequent/Mild Medical/Treatment Information
- Location
- This app may use your location even when it isn’t open, which can decrease battery life.
- Copyright
- © 2021 GoodSAM LTD
- Price
- Free
Supports
-
Family Sharing
Up to six family members will be able to use this app with Family Sharing enabled.