GEUK 4+

100% green gas, 100% renewable

GenGame Ltd

    • 4.2 • 80 Ratings
    • Free

iPhone Screenshots

Description

At Green Energy UK we are not like other green energy providers. We challenge the idea that ‘being green’ is all about big commitments, more effort, and extra costs.
Often, companies often talk about green energy as an ‘alternative’. We believe green energy makes sense for everyone, and we want green energy to become mainstream.

With the Green Energy UK app you can:

- Stay up to date with your account balance
- Check your bills
- Submit your meter reading
- See your account details

What’s New

Version 3.0.0

- New App Design
- Minor bug fixes

Ratings and Reviews

4.2 out of 5
80 Ratings

80 Ratings

matt.choules ,

Seems to work well

Initially would not open, but after a week or so, deleting and re-downloading it’s sprung into life. Seems to work well.

Developer Response ,

Hi Matt, I am terribly sorry for the inconvenience. If you still have this issue, could you please contact us at support-greenenergy@gengame.co.uk so that we can help you.

Paypal_user ,

Good app but payments are horrible.

I like having an app to easily see spend & details. Much better than most providers that have an archaic laptop browser only version overcrowded with superfluous information.

The payments side could use some work to make it 5 stars:

1) text shortcuts not allowed, so I have to manually type in my email address, which leaves me prone to errors

2) does not allow auto fill of bank details

3) does not accept Apple Pay or PayPal

4) despite the Amex logo being there, it doesn’t actually accept Amex. When I put in the card number (which is a different length to visa) it throws an error that it’s an invalid card number.

5) allow for the setup of direct debit for the actual amount that is charged each month. Currently there is a horrible manual review step, instead of telling me what it is and allowing me to adjust.

Developer Response ,

Hi there, thank you for your time to share these ideas. We encourage useful and constructive feedback so I will make sure to pass it on to our development team!

smellie-mdb ,

New design ?

It still looks like the old app design. Still no way of seeing anything more than the bog standard data.

For those of us on the Tide tariff, it would be great to see usage across the different Tide periods (day, month, year). It would also be great to see what GEUK are registering as export (for those of us with solar).

This was discussed with the App design team months and months ago with an exciting mock up being touted. I don’t know what happened to that more progressive version.

App Privacy

The developer, GenGame Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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