Home Connect App 4+

Control smart appliances

Home Connect GmbH

    • Free

Description

Control your smart kitchen and home appliances in a simple and convenient way with the Home Connect app. Download the free Home Connect app now!

Intelligently connected to your household

Get the most out of your smart home appliances from Bosch, Siemens, Gaggenau, and NEFF by connecting them to the Home Connect app.

• Control and monitor your kitchen and home appliances
• Easier use of appliances – start & stop, select quick or silent options
• Get helpful push notifications, e.g., when your programme has finished
• Save time and energy by creating automations
• Enable exclusive in-app features and download software updates for your appliances
• Find recipes and endless cooking inspiration

Control and manage your smart appliances anytime, anywhere

Did I switch off the oven? Instead of heading back home to check, simply take a look at the app. You will see and be able to control the status of your appliances straight away with immediate access to important functionalities, whether at home or on the go.

Be aware of all that’s important

Oh, the fridge door has been left open? When do I need to descale the coffee machine? How often should I clean the oven? Important notifications and reminders regarding maintenance and care will be sent to you automatically. And even if things don’t go to plan: by using remote diagnostics our customer service team will help you resolve any issue. You can also simply check the manual which is conveniently stored in the app.

Voice-control your appliances via Amazon Alexa, or Google Home

Whether it’s making coffee, preheating the oven, or starting the washing machine: Voice your command and Amazon Alexa or Google Home will take care of the rest. What’s more, you can use predefined or individual routines for recurring tasks to orchestrate your smart home, like having your coffee made at the same time each working day.

Finding the best programme and other little helpers

Dishwasher, dryer, or oven – depending on the appliance and task at hand, you will be recommended the ideal programme and settings, whether it’s a pile of dirty dishes, a load of washing, or the cheesecake recipe for your next family reunion. Based on your feedback, programmes can even improve over time to better fit your needs. And with Coffee Playlist you can conveniently fulfil your guests’ coffee requests to match that cheesecake.

Let your oven do the work

Don’t want to keep checking whether your dish is ready? Simply set the desired browning level for the selected dish and start the oven. Artificial Intelligence evaluates the browning level based on images taken by the integrated camera. The oven switches off as soon as the selected level is reached. The camera also lets you check your dish from anywhere on your smartphone.

Never run out on dishwasher tabs, hood filters, or other consumables

Home Connect gives you access to features that track your supply so you will never have to think about it again. Even better, connect to Amazon Alexa and its smart reordering service for your dishwasher tabs so they are reordered on demand before you run out.

Control your home with your smartwatch

Monitor and manage your appliances with your smartwatch. Our smartwatch app will be installed automatically together with Home Connect.

Is my data safe?

Absolutely. All connections to Home Connect and our partners use TLS, a cryptographic protocol ensuring data transfer security. Additionally, each version of the Home Connect app is certified by TÜV TRUST IT (Austria).

Do you have any questions or feedback? Drop us a message at service.uk@home-connect.com, we’re happy to hear from you.

What’s New

Version 11.1.0

[+] Smart Start improvements

Ratings and Reviews

4.5 out of 5
7.9K Ratings

7.9K Ratings

365nice ,

Ok but needs work

I have a lot of Siemens / Bosch appliances and this is the app you need to control their WiFi enabled products. I had initially thought it was a gimmick but it’s actually quite useful to get a reminder when the laundry is done, or to speed up the dishwasher etc. It’s been mostly reliable, there was an update that showed gibberish for my Serie6 washer (untranslated/lost ui msgs) but it got fixed in the next update.

Many reviews seem to have issues connecting, I didn’t find this. There is the odd “device offline” confusion but I’ve found this was corrected by rebooting my iPhone (or power cycling the appliance) - I didn’t need a dreaded factory reset.

I hope they try to keep improving this as it has lots of potential, but the skeptic in me reckons it will get abandoned over time (fingers crossed)

Developer Response ,

Hi, thank you for taking the time to write your review, we appreciate the feedback.

If you'd like to speak to our Home Connect support please call 03447 360556 or email service.uk@home-connect.com
Thank you

Mark from SE London ,

Update going backwards ?

I put up the review below after a BSH major update. Since then there’s been even more ‘improvements’ none truly successful. The App / Appliance / Home network connection is simply not robust. And if it drops you can’t reconnect without going through a lot of button pressing. Overall it’s an utterly dreadful effort and not worth installing or paying a premium for a WIFi enabled appliance.

Down to one star now!

“Since my last review the App has been updated. It’s now useless. So previously it couldn’t connect to my home network from a moving train. Now matters are much more simple - it can’t connect to My home network from outside my house! I get a ‘needs activation’ pop up every morning but it’s not clear if that’s related and there’s only a ‘dismiss’ option so that’s no use. It might be something else of course, but I have suspicions. Half the instructions don’t work - connecting to my washing machine requires pressing a non existent button! So, frankly instead of ironing out problems this update has rendered a weak app useless. Does nobody do any QA before releasing this rubbish on customers or are we supposed to do it! BSH are supposed to be premium brands so why is their software so bad?”

Developer Response ,

Hi, thank you for taking the time to write your review. We're sorry to learn of the issues you have experienced.

We will pass your comments on as feedback to the relevant department.

If you'd like to speak to our Home Connect support please call 03447 360556 or email service.uk@home-connect.com - Thanks

AdtAdt ,

Was great, connection issues with last update

Update Jan 27, 2023
After an update around late last November all worked fine again, until the App version 9.1.1 update about two weeks ago. Now the Fridge/Freezer makes no attempt to connect to my WiFi. If I power the Fridge/Freezer off and back on it works a few times communicating to the App then within a day it stops connecting to the WiFi until another reboot. This is so frustrating as it appears to be the App causing these issues.

Update: Oct 19, 2022, I received a response from the developer asking to delete and reload the App, which unfortunately I’d already tried as well as deleting the device and paring it back. I’m beginning to think it’s the device at fault as connections come and go from every few minutes to under an hour. The reconnections are filling my Routers logs around 800 per day. None of my other devices have issue…

Original Fault:
I’ve had this App for just over two years connected to my Bosch Fridge/Freezer. It’s been perfect at sending notifications to my phone if the door is open too long and when I’ve wanted to turn it to supercool away from home ready for unexpected shopping. Nothings changed with my network but since the last update it keeps going offline. Tried booting fridge and phone and router but hasn’t helped. All other devices are fine, my router just sees it connecting and disconnecting, so sometimes it works sometimes it doesn’t. Anyone else see this, if so please add feedback.

Developer Response ,

Hello AdtAdt, thank you for taking your time to leave a review. We are already working at full speed on troubleshooting. If the connection still doesn't work, we recommend deleting and reinstalling the app. If you require further assistance, please don't hesitate to contact our home connect service hotline at: service.uk@home-connect.com . Kind regards, your Home Connect Team

App Privacy

The developer, Home Connect GmbH, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Search History
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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