IBKR Mobile - Invest Worldwide

Name: IBKR Mobile - Invest Worldwide
Rating: 4.4 (1680 reviews)
Author: Interactive Brokers LLC

Trade At the Lowest Cost

Free · Designed for iPad

1.7K Ratings
Ages

4+
Years
Category

Finance
Developer

Interactive Brokers LLC
Language

EN
+ 13 More
Size

55.3
MB

An intuitive, ergonomic mobile trading platform. Monitor market activity and trade with real-time quotes, charts, and market scanners. Both standard order types and complex option spreads are supported. Thinking about opening an account at IBKR? Take our mobile platform for a test drive: no registration or username is required to log in and view unlimited delayed quotes. DISCLOSURES INVESTING IN FINANCIAL PRODUCTS INVOLVES RISK TO YOUR CAPITAL. YOUR INVESTMENTS MAY INCREASE OR DECREASE IN VALUE, AND LOSSES IN DERIVATIVES OR WHEN TRADING ON MARGIN MAY EXCEED THE VALUE OF YOUR ORIGINAL INVESTMENT. IBKR’s services are offered through the following companies, depending on your location: • Interactive Brokers LLC • Interactive Brokers Canada Inc. • Interactive Brokers Ireland Limited • Interactive Brokers Central Europe Zrt. • Interactive Brokers Australia Pty. Ltd. • Interactive Brokers Hong Kong Limited • Interactive Brokers India Pvt. Ltd. • Interactive Brokers Securities Japan Inc. • Interactive Brokers Singapore Pte. Ltd. • Interactive Brokers (U.K.) Ltd. Each of these IBKR companies is regulated as an investment broker in its local jurisdiction. Each company’s regulatory status is discussed on its website. Interactive Brokers LLC is a SIPC member. *Lowest Cost Broker according to StockBrokers.com Online Broker Survey 2022.

Ratings & Reviews

4.4

out of 5

1.7K Ratings

Suggestions for Improving Account Security and Accessibility
15/11/2024

Lynne’s comment
I am writing to share my recent experience and provide feedback on how the platform could better support users in urgent situations.Recently, my phone was stolen, and during this stressful time, I encountered several challenges in regaining control of my IB account. Based on this experience, I’d like to suggest the following improvements:1.24-Hour Urgent Call Service:There was no readily available 24-hour urgent helpline to suspend my account immediately. Having such a service would help users secure their accounts quickly in emergencies.2.Alternative Ways to Restore Accounts:The current reliance on the app for account restoration is problematic for users who lose access to their phones. Introducing more accessible alternatives for account recovery would be highly beneficial.3.Enhanced Two-Factor Authentication (2FA) Options:The IB Key system is somewhat confusing, especially during high-stress situations. Adding additional 2FA options, such as Google Authenticator or email codes, would offer users greater flexibility and ease of use.I believe these changes could significantly enhance security and improve the user experience, particularly during emergencies like mine. Thank you for considering this feedback.

Developer Response
We are sorry to learn that your experience was unsatisfactory. We are sorry to hear that your phone was stolen. IBKR provides 24-hour customer service each business day via regional Client Services Centers located through-out America, Europe and Asia. Currently if you do not have access to your old phone or a secondary device, you would need to contact IBKR Client Services via telephone for assistance. Please review this page to learn how to transfer the IBKR Mobile authenticator to a new phone. https://www.ibkr.com/faq?id=28231529 Thank you very much for sharing this feedback with us.
Suggestions for Improving Account Security and Accessibility
15/11/2024

Lynne’s comment

I am writing to share my recent experience and provide feedback on how the platform could better support users in urgent situations.Recently, my phone was stolen, and during this stressful time, I encountered several challenges in regaining control of my IB account. Based on this experience, I’d like to suggest the following improvements:1.24-Hour Urgent Call Service:There was no readily available 24-hour urgent helpline to suspend my account immediately. Having such a service would help users secure their accounts quickly in emergencies.2.Alternative Ways to Restore Accounts:The current reliance on the app for account restoration is problematic for users who lose access to their phones. Introducing more accessible alternatives for account recovery would be highly beneficial.3.Enhanced Two-Factor Authentication (2FA) Options:The IB Key system is somewhat confusing, especially during high-stress situations. Adding additional 2FA options, such as Google Authenticator or email codes, would offer users greater flexibility and ease of use.I believe these changes could significantly enhance security and improve the user experience, particularly during emergencies like mine. Thank you for considering this feedback.
Developer Response 21/11/2024
We are sorry to learn that your experience was unsatisfactory. We are sorry to hear that your phone was stolen. IBKR provides 24-hour customer service each business day via regional Client Services Centers located through-out America, Europe and Asia. Currently if you do not have access to your old phone or a secondary device, you would need to contact IBKR Client Services via telephone for assistance. Please review this page to learn how to transfer the IBKR Mobile authenticator to a new phone. https://www.ibkr.com/faq?id=28231529 Thank you very much for sharing this feedback with us.
Generally good, UI needs improving.
02/05/2024

rez1009
Using IBKR for its ISA. The positives are low ISA fees for a global legacy broker, wide range of stocks and ETFs, market news, can access an ETF’s MorningStar report. Best of all though is the Portfolio analyst section to monitor your holdings. Provides very detailed reports, charts, figures on your portfolio’s performance. This app’s UI could be improved though, it suffers from the occasional bug. IBKR need to make the dashboard and stock search bar more user friendly. The search function feels dated compared to other platforms. For instance it’s often easier to find an ETF ticker from other apps then type the ticker into IBKR search bar. It’s not made easy for people new to investing (for ISAs). Signing up and opening could be made easier and quicker. Depositing money could be made easier too- other platforms often have seamless connection to your bank account (like Truelayer) which reduce the scope for errors.All in all I do recommend IBKR.

Developer Response
We thank you for your kind words. apologies. Starting from scratch with a fresh UI framework, IBKR Desktop combines the best of both proven and new technologies. We've included many of the most popular tools from our flagship TWS along with a growing suite of original new features like Option Lattice and Screeners with MultiSort. This perfect synthesis of the known and the novel combined with our superior order execution results in a sleek, speedy platform that’s easy to navigate but still packs a punch in the features department. You can download the software here: https://www.interactivebrokers.com/en/trading/ibkr-desktop.php. We look forward to turning this experience around for you.
Generally good, UI needs improving.
02/05/2024

rez1009

Using IBKR for its ISA. The positives are low ISA fees for a global legacy broker, wide range of stocks and ETFs, market news, can access an ETF’s MorningStar report. Best of all though is the Portfolio analyst section to monitor your holdings. Provides very detailed reports, charts, figures on your portfolio’s performance. This app’s UI could be improved though, it suffers from the occasional bug. IBKR need to make the dashboard and stock search bar more user friendly. The search function feels dated compared to other platforms. For instance it’s often easier to find an ETF ticker from other apps then type the ticker into IBKR search bar. It’s not made easy for people new to investing (for ISAs). Signing up and opening could be made easier and quicker. Depositing money could be made easier too- other platforms often have seamless connection to your bank account (like Truelayer) which reduce the scope for errors.All in all I do recommend IBKR.
Developer Response 08/11/2024
We thank you for your kind words. apologies. Starting from scratch with a fresh UI framework, IBKR Desktop combines the best of both proven and new technologies. We've included many of the most popular tools from our flagship TWS along with a growing suite of original new features like Option Lattice and Screeners with MultiSort. This perfect synthesis of the known and the novel combined with our superior order execution results in a sleek, speedy platform that’s easy to navigate but still packs a punch in the features department. You can download the software here: https://www.interactivebrokers.com/en/trading/ibkr-desktop.php. We look forward to turning this experience around for you.
Service is great, Interface has issues
28/04/2023

Wildblood
Freedom to trade as you wish, but a convoluted interface that desperately needs a UI overhaulAs a broker, it does most everything - access to a ton of markets, option-trading, out of hours trading, ability to subscribe to real-time data, and a useful news feed.That said, there are quite a few negatives:- Options Interface is better on their simpler app. It would be nice to be able to have that a choice here, so switching between apps wouldn’t be necessary.- Some functions are available in-app, but many require you to open an in-app browser, log in again, and try to navigate - slowly - to what you need. It’s infuriating and they really need to sort out their back end to allow the app to natively handle everything.- Dark mode is great on the simple app - terrible here.- Watchlists are only saved locally, meaning if you log in with a different interface (other app, browser, etc), you no longer see them. This also means if you ever need to reinstall the app, you lose all your lists.- Their subscriptions, like access to real time data, are near-impossible to find, and even harder to figure out their prices.- Buying power is not shown clearly, not does the app clearly explain if calls sold are covered, not what collateral they use for selling puts.

Developer Response
Thank you for sharing this. We also offer GlobalTrader for mobile devices which may be easier in terms of user interface. GlobalTrader is a streamlined experience to trade stocks, ETFs, options, and crypto - worldwide. We also encourage our clients to review IBKR Campus. Here you can learn about trading, financial markets, and Interactive Brokers trading tools. https://ibkrcampus.com/ Here is a Traders’ Academy lesson on IBKR Mobile for the iPhone that you might find helpful. https://ibkrcampus.com/trading-course/ibkr-mobile-iphone/ We look forward to serving you in the future. In the future, please follow the instructions in this FAQ to leave specific suggestions or feedback for our developers: https://www.ibkr.com/faq?id=32653353
Service is great, Interface has issues
28/04/2023

Wildblood

Freedom to trade as you wish, but a convoluted interface that desperately needs a UI overhaulAs a broker, it does most everything - access to a ton of markets, option-trading, out of hours trading, ability to subscribe to real-time data, and a useful news feed.That said, there are quite a few negatives:- Options Interface is better on their simpler app. It would be nice to be able to have that a choice here, so switching between apps wouldn’t be necessary.- Some functions are available in-app, but many require you to open an in-app browser, log in again, and try to navigate - slowly - to what you need. It’s infuriating and they really need to sort out their back end to allow the app to natively handle everything.- Dark mode is great on the simple app - terrible here.- Watchlists are only saved locally, meaning if you log in with a different interface (other app, browser, etc), you no longer see them. This also means if you ever need to reinstall the app, you lose all your lists.- Their subscriptions, like access to real time data, are near-impossible to find, and even harder to figure out their prices.- Buying power is not shown clearly, not does the app clearly explain if calls sold are covered, not what collateral they use for selling puts.
Developer Response 18/12/2024
Thank you for sharing this. We also offer GlobalTrader for mobile devices which may be easier in terms of user interface. GlobalTrader is a streamlined experience to trade stocks, ETFs, options, and crypto - worldwide. We also encourage our clients to review IBKR Campus. Here you can learn about trading, financial markets, and Interactive Brokers trading tools. https://ibkrcampus.com/ Here is a Traders’ Academy lesson on IBKR Mobile for the iPhone that you might find helpful. https://ibkrcampus.com/trading-course/ibkr-mobile-iphone/ We look forward to serving you in the future. In the future, please follow the instructions in this FAQ to leave specific suggestions or feedback for our developers: https://www.ibkr.com/faq?id=32653353
Great, but lots of room to improve
07/02/2019

grasmi
Really love the iPhone app TWS. Not as feature rich as the desktop TWS, but I actually prefer it in many ways. There is still a lot of room for improvement (eg search function is terrible, so you need to go to google to search for tickers, and it’s not possible to find some bonds in the mobile app), but overall it’s a great app and I actually use it 95% of the time now, only dipping into desktop TWS for more complex options trades. Currency handling in the app is however terrible. Various columns appear to be in different currencies, but it never displays which currency is which. So on a single line you might have market value in AUD and Cost Basis showing in USD, but no indication of which is which currency. When you’re trading across Australian, US, UK, EUR markets, with some LSE products trading in various currencies it gets pretty confusing.

Developer Response
Hello and thank you for the thorough review. At this time, this feature is not available. If you have a specific suggestion(s) on how we can improve we would like to hear it! Please review this FAQ on where you can leave your feedback: https://www.ibkr.com/faq?id=32653353.
Great, but lots of room to improve
07/02/2019

grasmi

Really love the iPhone app TWS. Not as feature rich as the desktop TWS, but I actually prefer it in many ways. There is still a lot of room for improvement (eg search function is terrible, so you need to go to google to search for tickers, and it’s not possible to find some bonds in the mobile app), but overall it’s a great app and I actually use it 95% of the time now, only dipping into desktop TWS for more complex options trades. Currency handling in the app is however terrible. Various columns appear to be in different currencies, but it never displays which currency is which. So on a single line you might have market value in AUD and Cost Basis showing in USD, but no indication of which is which currency. When you’re trading across Australian, US, UK, EUR markets, with some LSE products trading in various currencies it gets pretty confusing.
Developer Response 17/12/2024
Hello and thank you for the thorough review. At this time, this feature is not available. If you have a specific suggestion(s) on how we can improve we would like to hear it! Please review this FAQ on where you can leave your feedback: https://www.ibkr.com/faq?id=32653353.