I enjoy playing this game, but when are you going to fix the ‘glitch’ that takes twice the coins than it should? When you accept a double and then go on to lose the game, it sometimes takes the coins twice, eg I’m playing a 100,000 game, double to 200,00 and the game takes 400,000 when i lose! I have lost millions of coins like this and it’s getting rather tiresome. Will you fix this error? Will you compensate me for the coins lost? Probably not. You will more than likely keep ripping people off. Please fix it! So I haven’t heard back about this issue, which still continues. Here’s an example that just happened. I had 905,000 coins and played a 150,000 game. Balance now showing 755,000. I accepted a double, balance now showing 605,000. Now here’s the kicker, I lose. My balance at the end? You’d expect it to be 605,000, but oh no, the robbing Lord of the board takes ANOTHER 600,000. My balance is now 5,000. How does a doubled 150,000 bet cost me 900,000 coins?!?! In my estimation I have been robbed upwards of 25,000,000 coins over the past few months (and I think this is probably a conservative estimate). So “Lord”, please have the decency to respond and pay back the coins that are rightfully mine. This is outright fraud.
We are sorry to hear that you feel this way JoJo473!. Your experience is extremely important to us and we work very hard to provide you the best backgammon experience. Therefore we implement a sophisticated RNG technology approved by the World Backgammon Federation to make sure the game is fair for all. Enjoy :)