I signed up for the £6.99 per week subscription, only to find out you’re given a limited amount of coins per week to use, that’s disgusting. So if you use all of your coins, these greedy thieves want you to buy more! Also, I’m prompting the AI photo animator to do things such as ‘make them smile and move slightly,’ and it just zooms out on the photo, that’s it, nothing else, but still takes 30 coins, then I try again and it does the same thing, taking coins off me for each try! I think I’ve lost about 300 coins because of this. Plus, we shouldn’t be limited to coins per animation, as I’m paying a weekly subscription, absolute daylight robbery! Also, when you write your prompt in the description box, AI does the complete opposite and changes the persons faces completely! Sorry, but if all these issues aren’t fixed with in the next few days, then I’ll be requesting a refund and finding a better app that does what you prompt it to do and doesn’t charge you coins or rob you of them! And yes, before you comment saying make sure the pictures are clear, the photos I’m uploading have already been cleaned up on other apps I use, so it has nothing to do with that!
Hello there! Thank you for sharing your feedback, and we're truly sorry to hear about your experience. Let us clarify a few things that might help. The coin system is designed to support the high processing demands of AI video generation, which requires significantly more resources compared to standard image editing. This helps us ensure the best possible quality and continued improvements.The good news is, you can also earn coins for free! Simply claim daily bonuses, invite friends through our referral program, or participate in a feedback interview with our team. Plus, we regularly offer free filters that change over time.Regarding the animation issues you encountered, we sincerely apologize for the inconvenience. Our team has recently fixed several bugs, so the app should now work as intended. Please check again, and if you still face any problems, kindly send us the original image and the result through the in-app chat (just tap the gear icon in the top left corner). We’ll investigate this promptly and do everything we can to assist.Thank you for your patience and for helping us improve Glam AI!