Meet a pocket-sized travel assistant designed to help you at every step of your journey.
From booking a flight, checking in, and receiving real-time flight updates to managing your Flying Blue account, the Air France app is your must-have travel tool.
BOOK A FLIGHT
Book your ticket for any of our destinations using your preferred secure payment method. To save time on future bookings, simply add your contact information to your profile, and we’ll prefill your details.
OBTAIN YOUR BOARDING PASS
Check in, select your seat, and obtain your boarding pass directly in the app.
STAY INFORMED
Turn on notifications and get real-time flight updates and exclusive content about your destination. You can also share your flight status with your loved ones to stay in touch with those on the ground.
MANAGE YOUR BOOKING
Need to review your ticket conditions, update your contact information or make a last-minute change to your booking? Manage your booking seamlessly directly in the app.
ENHANCE YOUR TRAVEL EXPERIENCE
Go the extra mile and add one of our extra travel options to your booking with a simple click (seat selection, special meals, lounge access, and more).
A SPECIAL SERVICE FOR YOUR CHILD
Is your child traveling alone via the trusted Kids Solo service? Track and manage their journey directly in the app.
ACCESS YOUR FLYING BLUE ACCOUNT
Check your Miles balance, book a rewards flight, modify your profile, and access your virtual Flying Blue card!
The Air France App is OK but I have had issues with bookings not including my complimentary « weekender pass » baggage allowance on European flights. I also have had a proble m with a long haul booking which went through as « light » and which I could not, then, upgrade to a regular economy fare so that an item of checked luggage was included. I have been unable to add a checked bag and been advised to add excess baggage at the airport. I should prefer to have been able to confirm my baggage arrangements before leaving home.
Developer Response
Hello and thank you for your feedback. We're really sorry to hear that you didn't have a good experience with our application. Our mission is to provide excellent customer experiences. We have taken your comments into account and will endeavor to make improvements accordingly. The KLM Mobile team.
Very Bad Service ( I need My Refund )
Mr Ankit Sah
I had a flight from Edinburgh to Delhi and the transit was Paris. While booking the tickets I had put my passport number and there was no information while booking from official Air France app that I need a Transit visa. My flight was in the morning 6 am. I waited in the queue for 2 hrs for check in but when I went to check in they said I need a visa for the transit…as I don’t have visa I can go. But there was no information provided about this…everyone doesn’t know that visa is needed for transit also. There was no support in the airport…Air France doesn’t have any office there in the airport…there was no one to help me…when I try to call Air France at 4:30 am the line was closed and it was going to open at 8 am in the morning. So I missed my flight. In the afternoon when I call Air France the waiting time for the call was more than 30 mins…when they picked my call they didn’t help me at all…I asked if they can give me refund or they can arrange another ticket for me on another day…but they didn’t help at all…neither they give me refund…I am waiting for my refund. Kindly give me refund it was not my fault.
Very bad customer service
bubblebox
We travelled from Dubai to Newcastle. We had booking on KLM, but our flight was cancelled due to strong wind in Amsterdam. We then received a txt to say our flight is through Paris with France air. The 2 companies are partners. We were happy as this was resolved swiftly by KLM. This was our first time with France air. It was disgraceful. The crew were so rude to non-french speakers and never resolved issues swiftly, on the other hand, they were so polite with french speakers. Our child had a broken leg with plaster and required more leg room, we were told off for asking. We asked for a wheel chair and we were happy to move to push it between the international and domestics areas. When we arrived, it was there. We were told that the person with the wheel chair left as our flight was 30minute late. We had the option to wait for 60minute by the gate for another wheel chair or just walk. Our connection time was 90minutes. There is a distance between the international and domestic gates, so we had to walk worrying that disabled chair won’t come. Never again on Air France. KLM, please don’t transfer you passengers there
PAMT3
PAMT3
Shocking Return flight to U.K. in early February from S A 2017. Shabby aircraft!! Grubby & uncomfortable. Water dripping from air conditioning. Meal order not put through. Miserable staff. Only One air hostess did her level best to help. The undercarriage of plane VERY loud noise on take off & even worse on landing at Charles de Gaul!Frightening!!! Plane shuddering-a very rough noisy landing. Very distressing. This aircraft should have not been in service. Total rip off. Required help wheel chair help from international to domestic flight. The French woman assigned to me was outrageously rude & unhelpful, telling me to get out of the wheel chair & take care of small hand luggage and personal handbag on security conveyor belt. Advised her that if I could do this I wouldn’t be in a wheel chair. Asked her to get someone else to help This was not done. She had a very bad attitude & I didn’t feel I could trust her. She complained the entire way from international to domestic departures. Being very early morning we were alone en route to domestic departures much of this time & I felt very unsafe. Eventually I asked her to keep quite & stop complaining. On arrival at domestic flights she just left me in the wheel chair & walked off. This woman should not be in charge of travellers who require help. She should not be employed to work with the public in any capacity.
Planning a trip across multiple cities? You can now book it all at once, right in the app.
If you're curious about our different cabins, you can now explore them while you pick your flight. Real photos, so you know exactly what to expect.
Need an invoice? Request it directly in the app.
This update also includes bug fixes and performance improvements. Something not working as expected? Share your feedback. We'd love to hear from you.
Thanks for using the Air France app!
Version 16.10.2
The developer, Societe Air France S.A., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Search History
Identifiers
Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
Purchases
Financial Info
Contact Info
User Content
Search History
Identifiers
Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
User Content
Identifiers
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
The developer indicated that this app supports the following accessibility features. Learn More
