Compatible Models:
GO Pop+
GO Sport+
GO Tone+
JBuds Air Pro
JBuds Air Pro ANC
JBuds Air ANC (Gen 2)
JBuds ANC 3
JBuds Air Sport (Gen 3)
JBuds Mini
Work Buds
Epic Air ANC (Gen 2)
Epic Air Sport (Gen 2)
Epic Lab Edition
GO Work (Gen 2)
JBuds Lux ANC
JBuds Sport ANC 4
Rewind 2
Flex
Studio+
Studio Pro+
Epic Work ANC
JBuds Open Sport
GO Pop ANC
Epic Sport ANC 3
Epic Open Sport
GO Pods ANC
JBuds Pods ANC
GO Lux ANC
Epic Lux Lab Edition
Studio 2
GO Party
Pop Party
JBuds Party
Epic Party
Epic Pods ANC
JBuds Open Headphone
GO 3
The new and improved JLab app offers complete customization for all JLab App compatible models. Adjust Noise Control settings, Be Aware, touch controls, safe listening levels, and sound to your personal preference – or use the presets for JLab Signature, Balanced, or Bass Boost. Plus, get software updates for your product right when they’re available.
Active Noise Cancellation Control
With the new JLab App, you'll be able to increase the active noise canceling from off all the way to max ANC, (on your ANC compatible earbuds) while in the earbuds themselves you can only select on or off.
Be Aware Audio
Bring the outside in. Use the JLab App to increase or decrease the amount of outside noise you let in by adjusting your Be Aware settings. (For Be Aware Compatible earbuds only)
EQ Customization
Fine tune your sound by adjusting the equalizer settings. JLab products come set with three default settings - called Custom EQ3 Sound, which features JLab Signature, Balanced and Bass Boost and a 4th option 'Custom'. Use the JLab App to test and set your own equalizer settings by adjusting Bass (200, 280, 400 Hz levels), Mid-Range (550, 770, 1000, 2000 Hz levels) and Treble (4000, 8000, 16000 Hz levels).
Custom Controls
JLab products come with controls in each earbud that control anything from volume, track changes, play/pause and more. If you'd like to switch the settings, you can customize your controls further via the app.
Safe Hearing
All future JLab models will now support Safe Hearing. Switch between the default output, 95 dB, or 85 dB for a safe listening experience.
After reading reviews I brought the JBuds Air ANC. I admittedly took a gamble, as I don’t know much about the brand. Admittedly I liked the design of the headphones. The app is where the problem I feel massively lets down the product. I live in the UK and have an IPhone. It does not recognise the buds or OS at all. The updates fixing bugs have no affect whatsoever. It left me feeling depleted. I’ve given up on the buds and ending up buys a new set of headphones that actually works with the app. It would have been nice to set my EQ with the app. As there are YT videos showing it working. SUM UP: Great design, nice feel however your app needs a complete redesign.
Developer Response
Hi, we apologize for any issues you are experiencing with the app. Please reach out to one of our support members so that we can get you a resolution. When you get a chance, please reach out to us via email support@jlab.com. We look forward to speaking with you!
Works well between devices.
Robert-Dowell
I can't speak for the other people who've had problems, but I am currently using the App without problems.I had the JLAB Epic Air Sport ANC buds which are connected to both my iPad and iPhone without any problems. Once they were connected, I used this app to customise the earphone settings giving me the best results.My only real complaints with the App is that it treats my iPad as if it is a iPhone, with an elongated vertical window and secondly when performing a firmware update using an iPhone SE 3rd gen, the screen locks up as it updates, preventing me from seeing any details regarding the condition of the update.This might be a problem with the size of the iPhone SE screen, but it might be better if they the Devs tested it first or provided a user dialog box showing the current firmware update status.Other than that, I am very happy with the software and the Airbuds which have so far performed perfectly for me.
Developer Response
Hi, thank you so much for your review. We will pass along your feedback to our product team. We can have them test to see the functions of use with iPads and iPhone as far as the view as well - With love from the Lab :)
Rubbish app or so I thought….. app didn’t have Bluetooth permissions on!
Emzyfire
I couldn’t connect app to earphones as it just hung on connecting- infuriated I set out to leave a bad review and have since read a review from “Tazzy” stating the app wasn’t given Bluetooth permissions on their phone and so wasn’t able to connect and telling fellow new app users to check the same . Having checked mine and set it to “On” I have now connected to the app and am delighted! Thank you Tazzy and your review titled !!!! 🌟
Very helpful
Yowasgoodman
Helped me change the settings and figure out the controls I got some AirPod pro 2nd gens in October last year but I lost one I’m sure it will turn up but it’s been 3 months now so I got these as a temporary replacement I got go pop plus and for like just under £30 it’s great before I got AirPods I had some small jlab headphones they where good but there ear buds are great for the price 10/10 which is good coming from me
This update brings minor bug fixes and UI improvements.
Version 1.4.3
The developer, JLab Audio, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Identifiers
Usage Data
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Provider
PEAG, LLC
Size
116.3 MB
Category
Music
Compatibility
Requires iOS 15 or later.
iPhone Requires iOS 15 or later.
iPod touch Requires iOS 15 or later.
Mac Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
Apple Vision Requires visionOS 1.0 or later.
Languages
English and 11 more
English, Dutch, French, German, Italian, Japanese, Korean, Polish, Portuguese, Simplified Chinese, Spanish, Traditional Chinese
