Joybuy is JD.com’s European full-category online retail brand designed to bring customers a faster, more convenient, and cost-effective shopping experience. Offering same-day and next-day delivery across the EU and UK, Joybuy combines speed, reliability, and affordability to meet the needs of modern shoppers.
With an extensive range of high-quality products, competitive prices, and customer-first services including free shipping on first orders, exclusive discounts, and 24/7 live support, Joybuy is redefining the way the world shops online.
For more information, visit joybuy.com or follow us on:
Instagram: @joybuyuk @joybuy.de @joybuybenelux @joybuyfrance
TikTok: @joybuyuk @joybuybenelux @joybuydeutschland @joybuyfrance
Facebook: @JoybuyUnitedKingdom @joybuybenelux @joybuyde @joybuyfrance
YouTube: @JoybuyUnitedKingdom @Joybuybenelux @Joybuyde @Joybuyfrance
Rednote: @Joybuy
Wechat Official Account: @Joybuy
Overall this app is really simple and easy to use. It’s a great service once you place your order. Arrives next day. Lots of stock to choose from including groceries, household essentials and electronics. Prices are fantastic and definitely worth checking out! App seems to be improving all the time and hope this continues. One thing I would say is that some parts of the app the text is very small and font can be hard to read. Also some sections of the app is in Chinese even though I have my language and location set to English and United Kingdom.
Good app but rough around the edges
Kofi823
The address finder didn’t auto insert my house number, this would have caused a problem for my parents. The animations look choppy. When I purchased something, it said “Bind Email” - I have no idea what this means. I think you need somebody from the uk to review the whole app. Keep going but I think it’s mainly localization that needs to push it to another level.
Great prices for snacks but bad availability
notahri
I love trying new foods and snacks from other countries, so I’ve found the prices here to be great and the membership gives affordable/ free delivery. Everything has been really tasty and customer support were quick to refund when something was damaged.My issue is that nothing is ever in stock, I get something to try and I really like it so I want to order more and it’s out of stock, this has happened with most Asian food items, do they only keep one of every item in stock?
Super Fast & Excellent Packaging!
Blue sky 820
I’m really impressed with this grocery app! The delivery was super fast, and the packaging was amazing—everything arrived in perfect condition, even the frozen items. Nothing was damaged or melted!The prices are fair, and there are some really attractive offers that make shopping even better. Overall, a smooth and reliable experience. Definitely my go-to app for groceries now!
Invite Friends: Live tracking, onboarding guides, and mutual rewards in a new design.
Joybuy × Spotify: Free Spotify Premium with qualifying purchases or JoyPlus membership. Limited availability.
Smart Savings: Auto coupon alerts while browsing.
Personalized Homepage: Tailored recommendations based on your interests.
Version 1.0.88
The developer, Joybuy, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
User Content
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Contact Info
Identifiers
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Provider
JINGDONG RETAIL (UK) LIMITED
Size
129.5 MB
Category
Shopping
Compatibility
Requires iOS 13.0 or later.
iPhone Requires iOS 13.0 or later.
iPod touch Requires iOS 13.0 or later.
Mac Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
Apple Vision Requires visionOS 1.0 or later.
Languages
English and 5 more
English, Dutch, French, German, Simplified Chinese, Traditional Chinese