I’ve played this game on and off for almost 10 years and every time I download it again I get hooked. It’s fun and easy to figure out and the addition of different goals and quests has made it more exciting over the years. Only thing is the glitches can be really annoying : - when we watch a video to earn free xyz, sometimes we don’t get the reward after - sometimes the game just freezes halfway through a battle and when you re-open the app you have wasted a portal energy (it’s like your forfeited the fight when in fact the game just glitches) - glitches during battles mean that sometimes you miss the shot in a crucial moment even if you touch the screen at the right time there is a delay sometimes and you can lose the battle - if internet connection or Wi-Fi gets weak, all of the above can also happen resulting in loss of portal energy which is unfair.. there should be a way to save progress and if the game glitches or the app shuts down midway then the player should get the benefit of the doubt and keep our portal energy. Finally, the ads are extremely annoying, a lot of us buy in app purchases which support the developers and furthermore we also opt to watch ads due to rewards it’s soooo tedious and annoying to on top of this be forced to watch ads repeatedly when simply trying to start a battle or view your quests. Remove the unnecessary ads please!!!
Hiya! We recommend trying to do a hard restart on your device, clearing the cache of the app, and checking your game after that.If you still have issues after, please reach out to our Customer Care agents through the in-game icon or our online form: gameloft.helpshift.com. We hope you have a great day! 🤗