I'm terrible for never being able to find the 'right' email client. Let's be honest email can be a pain and most of the tools don't help.I've recently switched back to Outlook for Mac and the new look and feel really works. It's a very satisfying place to work. I also recently moved to Outlook for iPad, this move prompted the Mac Outlook transition. I've in the past found Outlook on Windows whilst feature rich to be ugly and over complex, the latest Mac version insulates us from the vulgar complexity and lets you just get on with the task of dealing with the necessary irritation which is email. I've been though most and found wanting. Only bug is clicking on 'Categories' in the Prefs crashes the Prefs plane. Appart from that all good. Calendar integration with Apple Calendar would be good as that's what I use.Also why does an email app need to be thick end of 1Gb to download?

I have been trying to get this issue sorted out with Microsoft but feel I keep getting fobbed off. I pay my Microsoft subscription but the support is poor. When I use Outlook, rather than Legacy Outlook, emails are not downloading correctly. Emails are showing but there is no message preview and when you open the email it is stuck saying that it is downloading continuously and never downloads unless I open and close Outlook numerous times. I have deleted and re-added my account more times than I can care to mention and I am still having the same issue. On advice of support, I sent a diagnostic report and also switched to Legacy Outlook. Emails downloaded with no issue and had a message preview and were there when I opened them. However a new issue was apparent, 18 of my inbox mailbox folders were missing!! Again, I made contact with support but they just kept telling me to delete and re-add my account, which I did numerous times and still the issue was apparent. I messaged support yet again and now I am not getting any response at all from them. It seems I am being ignored and no of my issues are being or have been resolved. Extremely disappointed that Microsoft are not giving me the support or help I require and have just abandoned me. What is the point of contacting Microsoft for help and paying my subscription when I am not getting the service I should be getting. Extremely poor customer service and I am not happy that my issues are not being resolved. Just because I am a Mac user doesnt mean to say that I should be ignored. Disappointed customer from Banstead, Surrey, UK. GET IT SORTED MICROSOFT!!!

I am so frustrated at the experience of your software these days - I am a small business owner who has signed up to your cloud storage and Teams. There is not a day that goes by without your aggressive email updates telling me to shut down and reboot so you can update your terribly in your face software. Worse still every month or so you demand I log on again and that then leaves me in a situation of virtual hosility with my computer when - having tried to comply you agresivlly tell me my passwords are not recognised forcing multiple reboots of world/outlook etc. I have every expectation that (because you see the world throuth an entirely tech lens) you will read this as rather quaint and an example of someone who is simply a ludite and serial complainer. I am neither of those things - I am constantly hamerred by the lousy expectation gap betweeen what you promiose and what you deliver. Even something as basic as being able to drop bullets into a powerpoint doc where I need them as opposed to where you think I need them seems a task too far - to which you may ask - why do I stay with you? Because as you well know you habe a monopoly in this market and I cannot therefore work with clients without signing up. I expect zero response to this complaint because that has been the experience of Microsoft for years now.

Microsoft products on Mac never work as well as they do on Windows computers. But since we pay for them they really should sort this out. Outlook is about 70% as good as the Windows version. Is that deliberate, by Microsoft? The Outlook on Windows is very good, well structured. I can use the Mac version, but it doesn't have as good a file structure, it doesn't automatically bring in my signatures, it doesn't do several things. It would be fine if you are dealing with a modestly sized mailbox, but I deal with a big, corporate one, and I have a few others I need to intergrate. I can send a quick email using the Mac version, but if I want to do anything substatial I need to use the Windows version. Any developer should just run the two side by side (as I do) and the differences will be obvious, the shortcomings of the Mac version obvious. Office software is very important to many computer users. Broadly speaking that means MS Office, for better or worse. None of the MS Office products work as well, or as seamlessly as they do on Windows. Some of this is down the limitations of the Mac OS. The file structure is terrible. I use Mac and Windows together, all day, so I'm not playing favourites, it's just an honest assessment. I want exactly the same experience on both platforms, otherwise one will always be worse than the other, and for many years Mac has been the worse one. Apple do have their own Office software, but it's not very good and serious business users don't use it. Mac needs to really up their game if they want to tap into the serious business users market. Equally, doing creative things on Windows is not as good as Mac, but Office software is the backbone of getting stuff done. Please fix the Office software on the Mac, as it's just a bit annoying at present.