Most of the time it was accurate but then slowly started to not be accurate when the bus arrived, delayed and now the bus I take (321) isn’t showing up anymore so the all is not longer in use but I use the accurate Intalink website. The bus drivers are terrible though most of the time! Yesterday it was very late and when it came it drives straight pass me and the driver looked at me did a wave and drove past. The next bus was late and full.

What an absolute scam. I’m trying to purchase a weekly bus ticket for my daughter who’s just started 6th form. We can’t get the student ticket yet as the school are delaying student ID cards so I’ve been trying to buy a weekly ticket to save money because £5 a day for her to get to and from school (with no guarantee that the buses will actually show up - 2 cancelled on Friday so I had to pay for an Uber) is absolutely extortionate. The only way to purchase a weekly ticket is via the app…and yet, despite having created an account for her and one for me, neither of us can log in and just get an error message. Yet we can log in with those details on the website. So we have to continue paying the daily rate. A scam and a rip off.

This app does not give the previously listed bus stop locations, the app is not telling me any times for the usual buses that go the route I take, when I plan a journey all I get is a grey box come up over the map and totally the wrong bus numbers and routes listed. What is going on? I am trying to reach my autistic child how to use a bus service and the old app was very clear and easy to navigate, this new app surely must be working incorrectly as nothing makes sense on it.

It's completely unpractical to have an access just from one device to the ticket you bought already. In case my phone will get lost or broken or just battery runs out I need to buy an another ticket even having an another compatible device and my login details