iPhone Screenshots

Description

The Ipswich Buses mobile app allows you to purchase and validate bus tickets on Ipswich Bus vehicles. You can also search for particular stops and check scheduled departure times for your route.

Functions:
Purchase and store tickets: Use the app to pay for your tickets on Ipswich Buses vehicles.
Store your tickets on your smartphone: Validate them via the ticket machine when boarding.
Search for stops on the map: Locate your closest bus stop on the map, and check bus routes and departure times from that stop.

Getting around Ipswich couldn’t be easier with Ipswich Buses. We operate bus services all year round. With over 110 years experience in moving people around, our great transport network will ensure you get to enjoy everything Ipswich has to offer, whether it’s for work, leisure or education.

What’s New

Version 1.21

New user interface
Transit stops can be viewed or hidden via the layers menu
Better expiry information for downloaded tickets
Improved accessibility voiceover
'Help and Support' now integrates with a customer support system
Bug fixes
Map markers are now visible above stops for users of iOS 14 or later

Ratings and Reviews

2.6 out of 5
11 Ratings

11 Ratings

Aim fire ,

Worst app ever

Poor instructions and terrible app. I now have an expired ticket as instructions to set up were so bad. Called up and told to use the contact us section on the app, it sends an email and the response is can ‘I’ forward it to another department???? Why could they not it that?? Then this morning, tried to download a ticket, I get no internet connection? Tried also on 4G and still get same message. There was nothing wrong with my wife! This has now meant it’s been more expensive. So much for buying a 10 trip ticket! Why bring out an app that is not even ready for use.

Wyld Devil ,

Is lacking

This sort of app is only useful if the parent company is prepared to put in the infrastructure to support it. There is no live tracking of buses, I personally never received the registration e-mail to allow me to buy tickets. I think it rightfully deserves one star. You’d be better of taking a picture of the local bus time table which in effect is all this app is. Implement GPS live tracking on your buses, follow TFL and many other bus companies leads up and down the country and then try again with an App.

yetanothersoftwareengineer ,

Irritating more than useful

While providing the discounts of buying a 10 trip, the current implementation is buggy:

Trying to scan the QR code activates Apple Pay causing a race between the barcode scanner and the nfc.

The ‘support’ link tells me to configure email on the device despite there being at least 2 configured email clients on my iPhone (just not the Apple one) .

Apple Pay is offered as a payment mechanism but when used states Apple Pay is not available in Ipswich, which is weird considering I’ve definitely used it to pay for bus fair before.

This might be an Minimum Viable Product but it’s more frustrating than useful. I’d suggest giving it 6 months until it’s less minimum and more viable.

Developer Response ,

Hello and many thanks for your comprehensive feedback! We are indeed aware of the NFC issue, but are waiting on Apple to provide approval to disable Apple Pay on that screen. In the meantime, please hold your ticket as close as possible to the bar code scanner to avoid the NFC activation. The Apple Pay configuration for Ipswich is now also completed and you should now have no issues using ApplePay. Lastly, we’ll look into supporting third party mail apps for the support email feature, thank you for making us aware. For any further questions, you can contact us directly under ipswich@ticketless.travel.

Information

Provider
Ipswich Buses Limited
Size
75 MB
Category
Travel
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English, German, Welsh

Age Rating
4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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