JustGo North Lincs 4+

Update- in response to developer reply, I am not using an old version, the app is up to date. I have emailed with the issues too.

Not sure why my review has disappeared off the store. The app is frustrating and doesn’t work to the standard it should. I see JavaScript errors, it takes me an age to get a bus booked that was available, it’s just the app doesn’t show it till you’ve tried to book it multiple times, then it offers a bus. It shows requests like they’re booked and then I have to clear them all out which takes ages because I have to choose an option why I’m cancelling it even though it isn’t even booked. It offers me the local bus service, which would be 2 hours late. Just go is a much needed service for those in the villages who can’t use cars. Not everyone has the time to ring. The app should do what it is supposed to do with minimum effort. It’s stressful.

Thank you for your feedback! You are using an old version of the app. Please update to the latest version to get all of the latest features and fixes. Importantly please contact us on info@justgonorthlincs.co.uk and we can review your rides in more detail.

The app is not reliable. Trying to book journeys but come up as network error all the time. Currently it is freezing when confirming journeys. The calendar is also terrible really difficult to see the journeys you have booked. The actual bus service is fab when we can actually book! The app lets the service down.

Hi! We appreciate your previous feedback. Have you had a chance to try our latest app in the app store? We’d love to hear your thoughts on it. If you encounter any issues, please go to the app's "About" page and select "Send Feedback" to email our support team with the details. Thank you!

Keep changing it and today I can’t see what journeys I have already booked. Leave it alone.

Hi, Thank you for providing us this feedback. We sincerely apologize for the inconvenience this has caused and we appreciate your understanding in the matter. I have relayed this feedback to the rest of my team and can assure you that this will be taken into consideration moving forward. That said, if there's anything else that I can help you with at the moment, please feel welcome to reach out and I would be more than happy to help. Thanks again, ​ Regards Jay Jefferson Castillo Liftango | Shared. Connected. Sustainable. P (AU): +61 (2) 4067 5401 P (NZ): +64 9887 4444 P (UK): +44 20 4509 0609 P (US): +1 650 509 5950 E: jay.jefferson@liftango.com