Ring&Ride West Midlands Bus 4+

So despite following the instructions for a registered user it was very hard to log in. It took lots of attempts and was very frustrating (possibly made worse by me having an account with a service not in my area as had been recommended .. but that’s another story). I did get in eventually but I tried to get app support. App support takes you to liftango website but it seems you have to sign up and log in to get support, unless I’m mistaken. I eventually found somewhere I could send an email but have never heard back ( I think it was an unmonitored account).
Once you get past that hurdle it’s not bad. You have to be prepared to play about with time because it’s so hard to get a ride.
It’s good that your ride goes in a calendar and you get notifications. I thought I would be able to track the bus but last time I tried it didn’t seem possible. Will try that again.
This app could be really good but signing up/ in is very difficult.

Hi, Thank you for your previous feedback. We're keen to know if you app experience has improved.There will be an update coming soon, please keep an eye on the app store. If you need assistance, visit "About" > "Send Feedback" to email support with issue details or you can email us directly to ringandride@tfwm.org.uk.

This app is constantly crashes and refusing me access. This has been ongoing for weeks now!! This means I have to delete and download it again.
When will this be fixed?

Thank you for your previous feedback. To better assist you, navigate to the app's About Page and select Send Feedback to email our support team. Feel free to include screenshots and any details about the issue you're encountering. We appreciate your cooperation and look forward to resolving your concern.