Konnect + 4+

Tried logging in which said password reset required. Had to go through this process twice, perhaps password now doesn’t like a special character?? Managed to login to app but my charger doesn’t show as connected. Using Ethernet connection as before.

Edit: in searching for email to reply to support discovered an email from them in junk/spam with some instruction. Reset my charger, it’s connected but app has crashed several times and even just shows a white screen. There appears to be no option to lock charger or change its settings/name for example.

Downloaded as instructed. Reset password and system but App does nothing, will not allow any schedule to be set and there is no other functionality!!
What is going on?? I have a very expensive charger and the only way to operate it is to go out at night to my garage when I want to start charging !! Absolutely not what I paid for.

This company is a disgrace. They charge a fortune and do not have hardware or software quality controls to ensure the units function before they are shipped or the software Kønnect+ actually does something useful. I have finally got a unit that will charge my car and have managed to lock it using the old connect software. I ordered in November 2019 and we are now in late March. It has taken this long to get a functioning unit. Please go elsewhere for your own sanity.