Discover the collection from Massimo Dutti on our new app. Enjoy the updated designs and exclusive features while keeping up to date with all the latest new arrivals, trending fashions, footwear and accessories for women and men.

** Personal experience **
- Create your personal account and enjoy an exclusive and customised online shopping experience.
- Save your favourite items, purchase them at a later time and access them from any device.
- Manage all your purchases and keep track of your orders.
- Modify and save your personal and payment details at any time.
- Handle your returns with ease.

** Trends and new arrivals **
- New launches. Access our ‘New In’ grid and discover our weekly new arrivals wherever you are.
- Browse our website and discover all the season’s collections.
- Editorials. Get inspired by our editorials for women and men in the ‘Discover’ tab or on the home page.
- Access our ‘Paper’ and immerse yourself in a digital fashion and style experience.

** Exclusivity **
- Be the first to access our exclusive pre-sales and limited collections on our app.

** Stay up to date **
- Enable notifications and receive information on our new arrivals, trends and promotions.

** Services and features on the app **
- Enjoy a fast, simple and intuitive online shopping experience.
- Use the search tool to find the garment you're looking for.
- Quick filter. Filter your searches by size, colour, characteristics, etc. to quickly find the model you’re looking for.
- Enjoy free in-store deliveries and returns on all your purchases.
- Use our app in our physical stores. Access the Scan & Shop service, scan the barcode of any garment, pay for it online and receive your order wherever you want.
- Share the garments you like the most with your friends or on social networks using the ‘Share’ option in the information tab.

** Catalogue **
Browse our app and discover all our products:

- Coats, jackets, raincoats, blazers, shirts and blouses, tops, T-shirts, sweaters and cardigans
- Dresses, suits, jumpsuits and skirts
- Trousers, jeans, Bermuda shorts, shorts, chinos
- Personal Tailoring: suits, shirts and blazers
- Handbags, crossbody bags, tote bags, purses, backpacks, wallets and toiletry bags
- Footwear: casual shoes, smart shoes, boat shoes, sandals, boots, ankle boots, trainers, loafers and espadrilles
- Accessories: jewellery, belts, scarves, sunglasses, cufflinks and braces, ties and pocket squares, boxers and socks

** Massimo Dutti Stores **
- Find the nearest store and consult its address and phone number.

** Sustainability **
- Discover Join Life, our sustainability project

** Follow us on our social networks **
- Instagram:
- Facebook:
- Twitter:
- Youtube:"

Download the Massimo Dutti app now and shop for the latest in clothing, footwear and accessories.

Continued use of the GPS feature reduces the battery life of your device.

What’s New

Version 9.36.2

Improved performance and bug fixes

Ratings and Reviews

4.2 out of 5
768 Ratings

768 Ratings

Yiinnak ,

Great app, great merchandise

App so clear and easy to use, made me addicted constantly checking it and this leads to ordering again and again some amazing stuff :)
You can easily ask for notification should something you like becomes available again. Love “save for later” option, almost always spot on suggestions what to wear it with or things you might like.

Sophzebo ,

Terrible app and worse customer service

I have bought several items online and need to return one of them. When I try to do this, it says to give the reason for the return which I did but the system doesn’t recognise it. So it tells me to contact customer service which is a robot that never likes the questions and before I have time to answer the multiple choice questions, it sends a new one and confuses the matter. So I get no answers and no help when all I want to do is print a return label. Now I have to wait until next week because you provide no assistance on weekends and your system doesn’t work. Don’t use AI and automated Qbots if you dont know how to structure it. I’m so annoyed that something that should have taken a couple of minutes to achieve is now turning into a time consuming saga. If you want a high quality brand image, then support the basics.

Sort yourself out. If you want your purchasing process to be self service, then make sure your tech works. I won’t shop with you again until your processes work.

Developer Response ,

Hello. We are sincerely sorry for the unpleasant experience you have had. If you could provide us with your contact details by mail at, or via our Social Media profiles, so that we may contact you directly and help you out with your return. We are looking forward to your message. Thank you, MASSIMO DUTTI.  

Mimig1603 ,

Terrible Customer Service!

I recently purchased a gift for my partner which included a gift receipt in the box. When I went to the store to return the item and get a refund I asked the Sales Assistant do you need to see my invoice which I had ready up on the phone ready and she said no I can use this one. She scanned the gift receipt instead and now they will not cancel this and give me a refund which I initially asked for and had a valid receipt!!
Customer service is terrible! I’ve never experienced anything like this before! Now I have to try and buy something even though I had a valid receipt for a refund, but the Sales Assistant at Kensington was in such a rush she didn’t listen to me(which they admitted fault for) Very disappointing.

So, they got in touch with me in relation to this review and asked me to contact them. I did so, and I have had no response! Another classic example of terrible customer service!

Developer Response ,

Hello. We are sincerely sorry for the unpleasant experience you have had in our store. If you could provide us with your contact details (telephone number and email address) bye mail at , so that we can contact you directly and get to know more about the issue. Once again, please accept our sincere apologies for the inconvenience we have caused. We are looking forward to your message. Thank you, Massimo Dutti.

App Privacy

The developer, INDITEX, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Contact Info
  • User Content
  • Search History
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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