MaxxOne CCTV Viewer 4+

Having had my CCTV system for nearly 3 years I’m generally very pleased with its performance however, I’ve had a small problem with one of the cameras and found it quite difficult to deal with the support staff by phone, everything seems to be a bit of an inconvenience. Fortunately the head office has now managed to upgrade its software so I don’t have to go rummaging through all my invoices to give them an invoice number because they have no records that they can check on. Now so long as you’ve had your equipment or dealt with them in the last year they do actually have the ability to search on postcode. Thank God!

Firstly, the response to my inquiry was quick, and installation again was quick. The team all round were very helpful and supportive.
We were shown all the features but it has taken some time to get used to them all. There were a few teething problems using the app, and sometimes had to delete and reinstall for it work effectively, this just seemed to rectify itself and unsure if this was due to an app upgrade.
Overall very satisfied with the service and the system.

The app is great. However I do find that when I’ve used the app previously that day then go back to it, I always have to fully close the app down before I can go back to see the live stream. It can be annoying also sometimes the play back can skip quite a lot which can be very annoying and also miss parts when it could be important. As in not seeing an event that needs to be seen. That being said overall it’s a great app and great service.