Top Reasons to Download the Merseyflow Quick Pay App
1. The merseyflow quick pay app is one of the easiest ways to pay for your crossing
2. Pay a crossing in a few easy steps
3. You can pay as you go or prepay for your crossings
The merseyflow quick pay app is here to make your life easier, making driving over the Mersey Gateway Bridge simple and carefree!
Ratings and ReviewsSee All
Its a shame this could have been good
Unfortunately this app seems to have not understood the problems with the current payment system. I have been traveling to Liverpool fairly frequently over the past few years. I tend to pay for 10 crossings at a time and work my way through them over the next few months. I am often to be found trying to get an internet connection in a service station on the M6 to check if I am still in credit. The main problem with the website is that you need to enter an FJ number along with your car registration in order to find out how many crossings you have in hand. This means hunting through email to find the last payment confirmation and then annoyingly this long number cannot be copied as it appears as a link. If you then need to top up you need to enter all your payment details. This is pretty laborious on a slow connection.
When I first tried out this app I was full of optimism. It just asked for my car registration. I typed it in expecting it to tell me how much credit I currently have, but no, it just asks me how many crossings I want to pay for. How do I know that if I don’t know how much credit I have already. Sorry but it has missed the point completely. When you develop an app you should start by talking to your customers. Clearly this has been speced by someone who is not a user of the service. Let me know when you have worked it out and I might try again.
Very disappointing, this is hardly any quicker than the Merseyflow website.
Still takes ages to put all payment details in, rejected my payment so I presume American Express is not accepted but doesn’t tell me so anywhere, just that there is an error and to call.
Why can’t we use Paypal or Apple Pay? Wouldn’t have to go through all the payment information each time. Come on Merseyflow, this is norm now and has been for a long time with regular payment apps, eg Trainline. It’s nothing new but does make payment quick and easy, which is what you are aiming to achieve.
Only allows one car to be registered to an account and doesn’t remember car details for the next time payment is required.
Won’t be using until it is better.
No different to website
I looked forward to using the app to make payments simpler each time, unfortunately not so. App does not remember any vehicle details address or payment card so it takes just as long to enter all your details as the website. Agree with the previous reviewer this could be so much better if the developer had spoken to users first - please issue a new version!
Up to six family members will be able to use this app with Family Sharing enabled.