Manage your Virgin Money or Virgin Atlantic Credit Card and master your spending.
Our app is the easiest way to stay in control. Check your balance, manage your payments and master your spending. You can keep on top of things using just your phone.
Sign in with your face or fingerprint
- With Touch ID or Face ID.
Track your balance and transactions
- View your latest transactions immediately and keep a check on your balance.
Manage your payments
- Set up and manage your Direct Debit, and make a debit card payment.
See your statement
- Easily view and download your statements.
- Temporarily freeze your card to stop it being used. Unfreeze it when you want to use it again.
- Transfer a balance from another credit card or move money into your bank account.
Locate a Lounge
- Find your nearest Virgin Money Lounge and use your app to get you in.
View Flying Club miles
- View the miles you’ve earnt during your last statement period if you have a Virgin Atlantic Credit Card.
Do all of this and more using just your phone.
Before you get started, please remember the app is for primary cardholders only. If you have an additional cardholder they can still log into Online Service to track their activity.
Ready to go? Once you’ve downloaded the app, you’ll just need your card to hand. We’ll walk you through the rest during registration and get you set up. Please remember that at the moment you can only use the app on one device so choose the one you use most.
Privacy Notice – How Virgin Money holds and uses your information - https://uk.virginmoney.com/virgin/security.jsp
- Bug fixes
Ratings and Reviews
In terms of information and navigation the app is great - all the relevant info I need is immediately available and finding where I need to go is no issue. Face recognition to open the app works well.
Next step - stored card info or Apple Pay option so I can make payments easier and not have to put all my details in every time. Also - for a UK based app it’s very frustrating to have to scroll through all the countries to get to the UK. If I have to put my address in, couldn’t UK be at the top........
Overall it’s a decent app - being able to store my card to pay would make it almost perfect.
Developer Response ,
Hi Jimmy, thanks for the positive feedback about the app. Your suggestions for additional functionality are also really helpful - I hear you on both points, and have made sure they are on our list to explore in future updates.
It is ok
Have used this for a month now. First of all, having to register separately between the mobile app and website is the first that I’ve seen. Very inconvenient having to register twice so I could log into the app and the website. You could have streamlined the process so users don’t have to register again.
Secondly, you should implement a filter so I could see the total spend for each additional card holders. Without this filter option I have to spend 15 mins per month to sum up my wife’s transactions to know how much she had spent. American Express has this filter option in their app and it’s brilliant. It’s a feature that is definitely needed for all users with additional card holders in their account. Ideally would like this filter in both the app and the website.
Developer Response ,
Thanks for taking the time to leave a review. As you've already said, the app and the online system are separate systems, this does allow our you to manage your accounts on your own even if we need to do maintenance on one system or the other.
There is much more room to grow for the app with more features lined up for release in the coming months. To see what transactions the additional card holder has made in specific detail for that statement period, if you look at the statement in pdf format (on the app you can download them as a pdf or email them to yourself) it will show you the breakdown of who has spent what on the card with the Primary card holders full name and card number and the Additional card holders full name and card number.
This is a follow up to a previous review. This time it looks like we’re somewhere close to how the App should be. Initially I didn’t think the statement function was there because the additional box wasn’t showing in the More Tab. I uninstalled and reinstalled the app with no problem and the statements box is now there. I really like the ‘Freeze’ function for the card something I wanted when the app was first released. Face ID works fine on my iPhone XR running the latest iOS. Not a bad effort on this latest release and I hope it gets even better with future updates.
Developer Response ,
Hello there, thanks for your feedback. We're always looking at ways to make the app bigger and better so thank you for your suggestions. There are a lot of new features that we are excited about being added to the app in the near future, so look forward to them being released!
Up to six family members will be able to use this app with Family Sharing enabled.