Virgin Money Mobile Banking 4+

Say hello to brighter money

Clydesdale Bank PLC

    • Free

Screenshots

Description

Say hello to brighter money from Virgin Money. Up-front products. Red-hot service. Bored with your bank? See what makes us different.


Our current account is where the smart money goes. Along with a linked savings account, you’ll be able to manage your money in our brand new app or online.

With no monthly fees to worry about, and a rate of interest paid on both your current account and linked savings account, you can open your account in minutes and join a trusted brand that’s looking out for you.

NEW - BRIGHTER BUSINESS BANKING IS HERE
You can now manage your Virgin Money
business accounts in our app. The perfect
combination of business expertise and Virgin
innovation - with plenty of perks along the way.

TRACK, BUDGET, SAVE AND PAY

- View and track your transactions with our automatic tagging of your spending. You can even add your own custom tags.

- Budget better by seeing your spending and what you’ve got left at the end of the month. If you’re over budget, we’ll let you know.

- Save cleverly with our savings pots. Pick a goal, create a pot for out and transfer money to it when you can. We’ll do the maths to help you keep on track.


EXPECT SERVICE THAT’S ABOUT SMILES, NOT SALES

Offering everything from current and savings accounts to mortgages, yes, Virgin Money is a bank.

But don’t worry, we never act like one. We’re Virgin first, so our love of service always shines through.

You’ll experience this every time with our customer service advisors.


KEY FEATURES

- Deposit cheques in the app. You’ll usually get your money the next working day.

- Set up savings pots for your savings goals.

- Automatic spend tagging.

- Sign in securely using your face, fingerprint or passcode.

- View statements & set up and manage Direct Debits and Standing Orders.

- Set up automatic money sweeps if your current account balance runs low to help prevent fees and missed payments.

- Report a debit card lost or stolen



AND FINALLY…

Like any current account, ours is subject to status and eligibility.

Your eligible deposits with Virgin Money are covered for up to £85,000 per person under the Financial Services Compensation Scheme.

What’s New

Version 22.17

Your banking just got a little bit brighter. We update the Virgin Money app regularly to bring you the best experience. With this release we've fixed a few bugs, and also made a couple more tweaks and service improvements.

Ratings and Reviews

4.6 out of 5
88.4K Ratings

88.4K Ratings

Laytz 80 ,

Easy to use, but lacks a few important features

First of all, I would like to say, the app is very easy to set up and easy to use as far as banking apps goes it’s easy to open an account via the app which is brilliant. However there are some missing features. that’s what I would like to see in the future release. One been card controls such as the ability to freeze your card in the app or freeze in ATM. Withdrawals via the app, but the one I would like to see most is the ability to see your pin via the app. The app already has Face ID or touch ID as a security measure having the ability to view your pin and authenticate in that with Face ID is a big mission for me, it’s also a security feature so pins don’t go missing in the post and it’s also Alixis ability feature for someone who is visually impaired who may not be able to read the pin from a piece of paper. However, keep up the good work

Developer Response ,

Thanks for the feedback, we're constantly looking to improve so will take this onboard.

Pupsquirt ,

If I could give half a star as a rating then I would!

Over the years like everyone I have used a number of apps to manage my financial affairs. However, this has to be the worse banking app, certainly in the U.K. , if not in Europe. I have been a customer of Clydesdale bank for 30+ and Clydesdale had a ok banking app, until they were taken over by Virgin money when things started to go seriously wrong. Virgin specialise in not granting access to your account, not working at all well, sometimes not at all, on iPad. When I complained they adopted the BSE technique, Blame Someone Else. In this case they put the blame squarely on the shoulders of Apple which I simply do not believe. I have a number of other apps for Finance with Barclays, Marcus savings and Co operative bank and all work very well on PC, iPhone, iPad. Now I am no rocket scientist but I am capable working out what is happening. Final point, on iPad the app only works in landscape mode no matter what your setting are. I ask a member of staff why this was and the response was along the lines of “it was too difficult” and they “could not be bothered”. As for customer service, if anyone would like a good horror story fell free to contact me or open a Virgin money account!

Developer Response ,

Hi, Thanks for taking the time to leave a review. We are currently having some issues regarding the app. it seems that app store is allowing customers with iOS 11 up to iOS 13 download the app but then it is not allowing them to access app. Any device running on iOS 13 or above seems to be working fine. We are currently working alongside out tech team to resolve this as soon as we can & thank you for your patience

colruk ,

Ok but annoying bug

The virgin money app is generally pretty good. It allows you to view all of your accounts of and transactions but there’s a few areas that it could be improved. The first is a really annoying bug where it continually shows that you have a new notification over the more option in the menu bar at the bottom going into that shows you things like statements, documents and help, but there’s no further indication where these new notifications are. I’ve been through every single menu every single statement every single document and still I’m being notified that I’ve got something new in there. I really wish there was a way to reset this. The next annoyance is with the statement lists, for some reason the dates go back to when virgin money appears to have come into existence rather than just showing you a list of the months since you opened your account - this wouldn’t really be a problem if I didn’t have to go through and click everyone to try and clear the previously mentioned bug.

Developer Response ,

Hi, Thank you so much for taking the time to leave us some feedback. We will pass this onto the team to see if there are issues with notifications. Thank you

App Privacy

The developer, Clydesdale Bank PLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Sensitive Info
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • User Content
  • Search History

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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