Virgin Money Mobile Banking 4+
Say hello to brighter money
Clydesdale Bank PLC
-
- Free
Screenshots
Description
Say hello to brighter money from Virgin Money. Up-front products. Red-hot service. Bored with your bank? See what makes us different.
Our current account is where the smart money goes. Along with a linked savings account, you’ll be able to manage your money in our brand new app or online.
With no monthly fees to worry about, and a rate of interest paid on both your current account and linked savings account, you can open your account in minutes and join a trusted brand that’s looking out for you.
NEW - BRIGHTER BUSINESS BANKING IS HERE
You can now manage your Virgin Money
business accounts in our app. The perfect
combination of business expertise and Virgin
innovation - with plenty of perks along the way.
TRACK, BUDGET, SAVE AND PAY
- View and track your transactions with our automatic tagging of your spending. You can even add your own custom tags.
- Budget better by seeing your spending and what you’ve got left at the end of the month. If you’re over budget, we’ll let you know.
- Save cleverly with our savings pots. Pick a goal, create a pot for out and transfer money to it when you can. We’ll do the maths to help you keep on track.
EXPECT SERVICE THAT’S ABOUT SMILES, NOT SALES
Offering everything from current and savings accounts to mortgages, yes, Virgin Money is a bank.
But don’t worry, we never act like one. We’re Virgin first, so our love of service always shines through.
You’ll experience this every time with our customer service advisors.
KEY FEATURES
- Deposit cheques in the app. You’ll usually get your money the next working day.
- Set up savings pots for your savings goals.
- Automatic spend tagging.
- Sign in securely using your face, fingerprint or passcode.
- View statements & set up and manage Direct Debits and Standing Orders.
- Set up automatic money sweeps if your current account balance runs low to help prevent fees and missed payments.
- Report a debit card lost or stolen
AND FINALLY…
Like any current account, ours is subject to status and eligibility.
Your eligible deposits with Virgin Money are covered for up to £85,000 per person under the Financial Services Compensation Scheme.
What’s New
Version 25.4
Your banking just got a little bit brighter. We update the Virgin Money app regularly to bring you the best experience. With this release we've fixed a few bugs, and also made a couple more tweaks and service improvements.
We've made it even easier to approve transactions when making a purchase in a retailer's app.
Ratings and Reviews
Does its job fantastically
This is “THE” banking app. It does everything I could ever want. The only thing I would change for me personally is that when you open the app and login that I wish it didn’t open with the balance of all your accounts. I wish it just showed you the account names that you clicked then through. This is just my opinion and the reason being is for security and personal safety. When with other people or out and about you sometimes want to check balance of current account and I have people able to see savings account which I would not like broadcast. People are inquisitive by nature and will glance over when you are on your phone while in company and I have had people make a comment on occasion where as for the sake of checking my current account balance or transactions my savings account is exposed. Just something that bothers me. Notwithstanding I still love it and for all I know every online banking app might do it this way.
Developer Response ,
Hey, we are so glad you like it, thanks for taking the time to leave us some feedback!
Worst banking app ever Disgraceful customer service
Trying to close savings accounts with zero balances but as always Virgin Money make it difficult. I just want to cut all ties with this joke of a bank.
This is a terrible banking app. Constant messaging to tell you “ we are having a few problems “Then when it lets you log in “balance unavailable “I have complained about this 3 times. First time was told it was my device. iPhone 15!! Second time it was my connection. All my other banking apps work. 3rd time completely ignored. Only one thing for it. Changing my bank ASAP. Maybe Virgin should stick to planes and records and stay out of the banking world. I have contacted you multiple times. Sit on hold forever then get through to be passed from pillar to post. How about you contacting your unhappy customers. Judging from the reviews on here there is a lot of them.
For those of you having problems with the app being down. Its your fault. According to VM because you eventually log in and do what you need to do it’s not their problem. The problem is having other banking apps open in the background!!! I have phoned them today and told them to take a look at the reviews on here. We can’t all be doing the same thing wrong. They are not interested. The response I got is I’m not going to look at it because I didn’t investigate your complaint. disgusting attitude. Reported to the financial ombudsman today. I suggest more people do the same.
Developer Response ,
This doesn't seem right. We want to take a closer look at this for you. Please give us a call on 0800 121 7365 so we can connect with you and resolve. - Thanks.
App does not work - avoid
This is the worst experience I have ever had with online banking. I have several online financial accounts and all work well. This app has not let me access my new virgin account and this has been the case for the last few weeks. My iMac lets me in intermittently (so my passwords etc are correct) - but won’t let me into my account - however the phone app (iPhone 13 with up to date software) won’t let me in at all. I opened an account early December and still cannot access my money. Their online chat service is a robot and gives no help at all for logging in. Their answermachine gives no indication of where you are in the queue or how long you need to wait (tried twice and given up) and I have had no answers to recent emails. Appalling that you cannot access your own money for nearly a month and all communications with the company have failed
The app team have now replied to the above comment asking me to phone the same number I have tried previously! Just tried again this afternoon and again had to give up. I still cannot get the app to let me in. I have put in a formal complaint that I can’t access my money and I am now going to switch banks as the lack of communication and support is ridiculous
Developer Response ,
Hello Ang, I am so sorry to hear you have not been able to access your account through the mobile APP. We would need to take a closer look into this for you to se what is happening. If you could call the team on 0800 121 7365, one of our agent will be able to assist in getting you online. Thanks
App Privacy
The developer, Clydesdale Bank PLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Sensitive Info
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- User Content
- Search History
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Clydesdale Bank PLC
- Size
- 317.8 MB
- Category
- Finance
- Compatibility
-
- iPhone
- Requires iOS 14.7 or later.
- iPad
- Requires iPadOS 14.7 or later.
- iPod touch
- Requires iOS 14.7 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © Clydesdale Bank PLC 2020
- Price
- Free
Supports
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