Say hello to brighter money from Virgin Money. Up-front products. Red-hot service. Bored with your bank? See what makes us different.
Our current account is where the smart money goes. Along with a linked savings account, you’ll be able to manage your money in our brand new app or online.
With no monthly fees to worry about, and a rate of interest paid on both your current account and linked savings account, you can open your account in minutes and join a trusted brand that’s looking out for you.
TRACK, BUDGET, SAVE AND PAY
- View and track your transactions with our automatic tagging of your spending. You can even add your own custom tags.
- Budget better by seeing your spending and what you’ve got left at the end of the month. If you’re over budget, we’ll let you know.
- Save cleverly with our savings pots. Pick a goal, create a pot for out and transfer money to it when you can. We’ll do the maths to help you keep on track.
EXPECT SERVICE THAT’S ABOUT SMILES, NOT SALES
Offering everything from current and savings accounts to mortgages, yes, Virgin Money is a bank.
But don’t worry, we never act like one. We’re Virgin first, so our love of service always shines through.
You’ll experience this every time with our customer service advisors. Call them 24/7, or if you prefer, manage your money from wherever you want using our app and online banking.
- Apple Pay-enabled. Pay for things with just a tap of your phone.
- Deposit cheques in the app. You’ll usually get your money the next working day.
- Set up savings pots for your savings goals.
- Automatic spend tagging.
- Sign in securely using your face, fingerprint or passcode.
- View statements & set up and manage Direct Debits and Standing Orders.
- Set up automatic money sweeps if your current account balance runs low to help prevent fees and missed payments.
Like any current account, ours is subject to status and eligibility.
Your eligible deposits with Virgin Money are covered for up to £85,000 per person under the Financial Services Compensation Scheme.
Your banking just got a little bit brighter. At Virgin Money we're rolling out some red-hot products and services, and this update means you'll be ready to use them when they're launched.
We've also taken the time to fix a few bugs, and make a couple of tweaks and improvements to the in-app experience.
Ratings and ReviewsSee All
Latest Update Now Problems
Since the last update the Scan a Cheque facility doesn’t work. It only partially opens the scan window in portrait not landscape and fails to take a picture. The result is you can’t use the app to pay in a cheque. Prior to the update this function worked flawlessly. Please can this be rectified.
App has LogOut Fault
If you sign in using FaceID then try to LogOut the app re-boots then logs you back in instantly via FaceID I’ve reported this fault to their Call Centres and even new VM Branch in Mcr but since Virgin Money has been taken over by CYBG customers service has gone down the pan and nothing is done to fix the app they just Fob you off! Even the staff get confused that they now work for Re-Branded Virgin Money - saying their from Yorkshire Bank! Plus any Direct Debits set up with this account .. DD confirmation states DD with Yorkshire Bank! They’ve Re Branded Too soon, can’t access each other’s Systems. I’m going to switch my DD’s to Metro Bank where they appreciate their Customers and ask for feedback on their App
Whats right about this app?
I wanted to open a Virgin Money account as the look of the bank and website looked very appealing not to mention that the deals, offers and interest rates were decent (not great but still okay)... then I downloaded the app.
I gave my customer ID and then it got to the Password...Asked for characters that did not exist so constantly had to choose forgotten password and then choose internet banking login. Then after about 40 attempts it finally gave characters that did exist so put them in (they were right by the way) and it told me ‘error ID 2335’ or something like that.
Then i came on here and its plastered all over the reviews that it doesn’t work for savings accounts. I work for a bank and I’ve never seen a banking app as bad as this, if you can’t even see a simple savings account then i feel sorry for the folk that have opened a current...
Great potential too, its a shame that something so simple as an app can do so much damage to the customer experience. Major update and simplification required.
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Up to six family members will be able to use this app with Family Sharing enabled.