Virgin Money Mobile Banking 4+

Say hello to brighter money

Clydesdale Bank PLC

    • Free

Screenshots

Description

Say hello to brighter money from Virgin Money. Up-front products. Red-hot service. Bored with your bank? See what makes us different.


Our current account is where the smart money goes. Along with a linked savings account, you’ll be able to manage your money in our brand new app or online.

With no monthly fees to worry about, and a rate of interest paid on both your current account and linked savings account, you can open your account in minutes and join a trusted brand that’s looking out for you.

NEW - BRIGHTER BUSINESS BANKING IS HERE
You can now manage your Virgin Money
business accounts in our app. The perfect
combination of business expertise and Virgin
innovation - with plenty of perks along the way.

TRACK, BUDGET, SAVE AND PAY

- View and track your transactions with our automatic tagging of your spending. You can even add your own custom tags.

- Budget better by seeing your spending and what you’ve got left at the end of the month. If you’re over budget, we’ll let you know.

- Save cleverly with our savings pots. Pick a goal, create a pot for out and transfer money to it when you can. We’ll do the maths to help you keep on track.


EXPECT SERVICE THAT’S ABOUT SMILES, NOT SALES

Offering everything from current and savings accounts to mortgages, yes, Virgin Money is a bank.

But don’t worry, we never act like one. We’re Virgin first, so our love of service always shines through.

You’ll experience this every time with our customer service advisors.


KEY FEATURES

- Deposit cheques in the app. You’ll usually get your money the next working day.

- Set up savings pots for your savings goals.

- Automatic spend tagging.

- Sign in securely using your face, fingerprint or passcode.

- View statements & set up and manage Direct Debits and Standing Orders.

- Set up automatic money sweeps if your current account balance runs low to help prevent fees and missed payments.

- Report a debit card lost or stolen



AND FINALLY…

Like any current account, ours is subject to status and eligibility.

Your eligible deposits with Virgin Money are covered for up to £85,000 per person under the Financial Services Compensation Scheme.

What’s New

Version 24.4

Your banking just got a little bit brighter. We update the Virgin Money app regularly to bring you the best experience. With this release we've fixed a few bugs, and also made a couple more tweaks and service improvements.

Ratings and Reviews

4.6 out of 5
130.2K Ratings

130.2K Ratings

dja5485 ,

Ageism

Initially this app worked fine on my phone but now it is useless because the app software upgrade does not function with my older operating system- this is essentially ageist and discriminatory. I should not be forced to buy another phone just to continue using this app as my phone works perfectly for my needs, I may not be able to afford another phone either. The app should have a patch that allows for those people in my situation to continue to use its functions. Last time I looked, discrimination was illegal. Needless to say this is very disappointing.
Having received the stock automated reply from Virgin that the app has to be updated for security reasons, I stand by my original statement. The reply shows inherent business disregard for those people that either are not in a position to upgrade or simply do not wish to as their current phone works perfectly adequately and as I stated is blatantly industrial ageism, hence discrimination.

Developer Response ,

Hi, thank you for taking the time to leave some feedback. For security reasons the APP needs to be updated every so often. Our APP is compatible with IOS 14.7 or above. We do apologise for any inconvenience this may cause. Please call the team on 0800 121 7365 for assistance. Thanks

colruk ,

Bug fixed but annoyances remain

The virgin money app is generally pretty good. It allows you to view all of your accounts of and transactions but there’s a few areas that it could be improved.
The first is with exporting statements, for some reason when you want to export a statement it doesn’t use the standard iPhone send menu so there’s no option to email it to yourself - this is crazy! They should either switch to using the standard send menu or even have a button to just email a copy of the statement to you (like Moneybox).
The next annoyance is with the statement lists, for some reason the dates go back to when virgin money appears to have come into existence rather than just showing you a list of the months since you opened your account - this wouldn’t really be a problem if I didn’t have to go through and click everyone to try and clear the previously mentioned bug.
Finally, and this really shouldn’t be something that I’m having to point out, there doesn’t seem to be anyway to see the current interest rate of accounts in the app. Why isn’t it listed under more info in each account? Having to go to the website is just annoying.

Developer Response ,

Hi, Thank you so much for taking the time to leave us some feedback. We will pass this onto the team to see if there are issues with notifications. Thank you

Enrtgy Customer ,

Pretty good

This is quite a good and reliable banking App and I’ve used an afukw out of them! Loses one of the five stars because there are a couple of shortfalls. The most irritating one is that when you logout the app immediately tries/offers to sign you back in and if you chose the Face ID option it will look at you, recognise you, and immediately sign you in again when all you wanted to do was sign out. So you have quickly to turn your phone away from your face to prevent the unwanted logging in. That’s a bit farcical and any initial testing of the app by whoever was designing it should have picked that problem up then. Virgin Money is very good and the app is Ok ish but it always annoys me when there has been a failing in the apps design and testing, and this is not uncommon with banking apps. This app requires an option for re logging in being presented when Face ID is being used. It’s farcical as stated. I was asked by a friend “why are you turning your phone away like that?” and when I explained she was equally surprised at the feature, although we can see a funny side, my silhouette!

Developer Response ,

Hi, thank you so much for your feedback. We were no aware that this was an issue, we're constantly looking to improve so will take this onboard.

App Privacy

The developer, Clydesdale Bank PLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Sensitive Info
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • User Content
  • Search History

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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