We’re Atom. The first UK bank built exclusively for your mobile.
Banks talk a little too much about themselves don’t they? That’s not really our thing.
We’d much rather talk about interest as it’s the only thing that’s actually interesting, right? Or maybe talk about how we can help get you into your dream house, or if you’re already in it, how we can help remortgage it.
Simply, we’re here to do the right thing by you, our customers. To stand up against the big banks, to save you time, offer you the best products we can and help you to take control of your finances.
We’re obsessed with giving you the very best app experience, that’s why we never stop looking for ways to improve performance. It’s the little tweaks that make a big difference.
Ratings and ReviewsSee All
I opened a couple of accounts with the app (6 and 12 month) and both were super fast and easy to set up. You then receive your certificates and other documents in the vault which you can send yourself as a PDF. Received the money instantly after transferring from my bank and got a text message which was really reassuring as well. Before I downloaded the app I read the comments complaining about the face ID not working etc and was hesitant at first but when you download and register you will see that there are always 3 ways of logging in so even if the face ID is not recognising you (I never have problems with it), you can still sign in using a passnumber. So not sure what the moaning is all about. The design of the app is fun and I quite like it, what’s most important to me is that their interest rates are really great in comparison with mainstream banks.
Developer Response ,
Thanks for the kinds words and for sharing your experience with us Akuneva. It's great to hear you've found the app secure and easy to use, it’s exactly what we want all customers to experience. Thanks again for the feedback and hope you continue to enjoy banking with us.
The app itself has slight flaws - when you upgrade to a better phone it often fails to recognise your face (because the new cameras are constantly improving) and you have to call the customer service team. I admit, this morning I drafted a 1 star review because of this, but I was so impressed by the manager who helped me today, stars are given where they’re due! What really saves it is the customer service you get when you speak to the Durham team. Everyone I have spoken to at Atom has been brilliant. They’re friendly, courteous and they know their stuff. And they do take feedback on board. Plus the fixed term savings accounts are among the best interest rates available.
Developer Response ,
Oh no Fuchsia :( We’re sad to hear of your troubles and we’ve passed on your feedback to the right people – thanks for sharing this. We’d never want to lose you and we’re always taking on feedback and new ideas from you guys to make sure your journey with us is tip top. In the mean time we’d love to help you out with this! Our customer support team are here 24/7 to get to the bottom of this for you. Just pop through on 0333 3990050 or email@example.com :)
The 3 different log in choices is excellent because we are all fed up with so much security on smart phones that only we have access to. The face recognition uses a different type to Apple and is inferior but if you giggle around will work 70%. It can’t recognise you in the dark, unlike Apple. There are a few quirky comments that are amusing if you get facial recognition wrong. It took awhile to find transaction history, so perseverance is worth it. It’s actually one of my favourite banking apps. Integration with Apple ID will help. You have to link with one other account or transfers get rejected even if trying to deposit. A bit strange, but avoids endless scam checking by the bank I suppose. Hopefully Atom will keep a competitive interest rate, because I like most readers will leave if doesn’t beat the big banks.
Developer Response ,
Hello, thanks for leaving this review. We do try and make the app as user-friendly as we possibly can, and it is great to hear this has been the case for you. We will pass these comments down as feedback however, to help better our services in the future. DSM
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Sensitive Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Up to six family members will be able to use this app with Family Sharing enabled.