Atom bank 4+

Atom Bank plc

    • Free

Screenshots

Description

We’re Atom. The first UK bank built exclusively for your mobile.

Banks talk a little too much about themselves don’t they? That’s not really our thing.
We’d much rather talk about interest as it’s the only thing that’s actually interesting, right? Or maybe talk about how we can help get you into your dream house, or if you’re already in it, how we can help remortgage it.

Simply, we’re here to do the right thing by you, our customers. To stand up against the big banks, to save you time, offer you the best products we can and help you to take control of your finances.

What’s New

Version 3.11.01

Hi! This update is so small you may not notice it, but it’s essential. Trust us.

Ratings and Reviews

4.7 out of 5
25.4K Ratings

25.4K Ratings

Akuneva ,

Great service

I opened a couple of accounts with the app (6 and 12 month) and both were super fast and easy to set up. You then receive your certificates and other documents in the vault which you can send yourself as a PDF. Received the money instantly after transferring from my bank and got a text message which was really reassuring as well. Before I downloaded the app I read the comments complaining about the face ID not working etc and was hesitant at first but when you download and register you will see that there are always 3 ways of logging in so even if the face ID is not recognising you (I never have problems with it), you can still sign in using a passnumber. So not sure what the moaning is all about. The design of the app is fun and I quite like it, what’s most important to me is that their interest rates are really great in comparison with mainstream banks.

Developer Response ,

Thanks for the kinds words and for sharing your experience with us Akuneva. It's great to hear you've found the app secure and easy to use, it’s exactly what we want all customers to experience. Thanks again for the feedback and hope you continue to enjoy banking with us.
AA

peakrob ,

Great Bank - Slightly annoying log in

Atom is great and the app is really easy to use and superbly clear. Link your Atom account to your chosen current account and you can then quickly and simply transfer funds between them.
The only minor issue is that the app seems to insist on using its own Face ID rather than Apples far superior offer. Atoms Face ID is incredibly fussy, doesn’t work in low light and is unable to recognise glasses for example. Unlike Apples own offer which is far far superior. I’m not sure why this app has to stand alone, as all my other banking apps use the iPhones face recognition very successfully. Atom for some reason doesn’t and this makes it slightly annoying and unresponsive at log in.
Otherwise it is beautifully laid out, crisp and clear and generally very well designed indeed. I especially like the way that documents etc are held in a ‘vault’, all very clear and simple.
There are plenty of banks who would do well to learn from this apps lovely clean layout.

Developer Response ,

Hello, thanks for the review. We do try and make out biometrics systems as user-friendly as we possibly can, but appreciate the feedback you have given. We will pass the comments down to the app development team, to help improve the app for the future. DSM

Fuchsia Cardigan-Fitzbaddeley ,

Great product

The app itself has slight flaws - when you upgrade to a better phone it often fails to recognise your face (because the new cameras are constantly improving) and you have to call the customer service team. I admit, this morning I drafted a 1 star review because of this, but I was so impressed by the manager who helped me today, stars are given where they’re due! What really saves it is the customer service you get when you speak to the Durham team. Everyone I have spoken to at Atom has been brilliant. They’re friendly, courteous and they know their stuff. And they do take feedback on board. Plus the fixed term savings accounts are among the best interest rates available.

Developer Response ,

Oh no Fuchsia :( We’re sad to hear of your troubles and we’ve passed on your feedback to the right people – thanks for sharing this. We’d never want to lose you and we’re always taking on feedback and new ideas from you guys to make sure your journey with us is tip top. In the mean time we’d love to help you out with this! Our customer support team are here 24/7 to get to the bottom of this for you. Just pop through on 0333 3990050 or customersupport@atombank.co.uk :)

App Privacy

The developer, Atom Bank plc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Identifiers
  • Sensitive Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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