This app provides you with services and useful tools to get the most out of your connected appliances.
For example, start your laundry cycle remotely, find information on care labels and advice on how to clean and keep your garments looking like new for longer in our Care Advisor.
You can register, connect, monitor, control and update your connected appliances, browse accessories and consumables in our web shop and get advice on how to keep your appliance clean and efficient.
The app also gives access to tailored information and services for your appliance, trouble-shooting and of course your appliance manual – you can also get in touch with us for support.
We regularly update the app based on feedback, including new functions, bug fixes and general improvements.
Please send your comments to:

What’s New

Version 3.9.0

We are working hard behind the scenes to make sure everything works smoothly.
Here's what's new:
New improved navigation
New stain guide, to help you take better care of your clothes
Better app-support for machines with pod-drawers
Fixed issue that caused the app to get stuck after registration
Fixed issue with app crashes

Ratings and Reviews

1.6 out of 5
20 Ratings

20 Ratings

nanya not happy ,

Can’t use all of the app

Not sure if it’s me but I’m trying to use the spin on the app for the washing machine. But it’s not possible to pull up the app far enough as it drops just downs back behind the start button. If anything has the answer would really appreciate some help

Developer Response ,

Hi nanya,

Thank you for supplying us with your review and we are sorry to hear that the app is not fully functioning for you.

We would recommend to checking and see if there is a new version to update for you or alternatively, to re-install the app and retry it again.

We trust this will assist you.

Kindest Regards
The AEG Team

Lostb0y ,

Works but with some problems

I use this app with my WiFi enabled 8000 series washing machine. Initial setup was difficult. WiFi discovery on the washing machine is limited to 3 minutes, which should be fine, but the process of connecting is cumbersome and I hit timeout several times before eventually connecting. Once setup everything was great. I checking the app showed the status of the machine and notifications were coming through fine. Then after a week or so, notifications stopped. Then they started up again but coming through at random times unrelated to program end. I got one at 3am when the machine was switched off for example. I can still check the app for machine status but it’s a shame the notifications are no longer working effectively.

MarkH75 ,

Works well one connected

Took a significant amount of faffing to get it connected but when we did, it worked well. Allows you to keep several preset programmes and you can keep an eye on progress from afar. WiFi connectivity on appliances is a bit of a gimmick - it’s not really necessary - but it’s a good gimmick.

App Privacy

The developer, AEG, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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