My Newport 4+

it’s a shocking, crazy, useless application and somebody should really get a grip of it urgently and judging by the series of seriously poor reviews others would probably agree with me .

Staying recently at the resort and went for a walk to stretch my legs across the main Chepstow Road. Discovered, after a mooch about, a small lane which seemed to run down the side of some woodland to a housing estate in a road called fisher close. Ye gods and little fishes - I walked into an absolute mess of litter. Perhaps even human excrement - though it might just have been animal - and the odd drug impediment - thrown along this twisty lane and tossed into the adjacent woodland. I’m surprised anybody could walk along it without falling over it so as a visitor to Newport, I tried to report this using this app.

it’s a shockingly crazy useless muddle and somebody should really get a grip of it urgently. That is of course if its meant to be taken seriously.

Myself and neighbours have reported the terrible state of the footpath in our street. Elderly people have fallen on this and it’s been reported to the council on many occasions via this app. They completely ignore you. Don’t get a response or any action taken. We pay the most council tax in the area and the abysmal service we get from Newport in return is laughable. No wonder they’re known as the worst council in Wales.

So many areas of this app just don’t work. Try to get it to find and address to check bin collection dates doesn’t work, same with trying to edit your address when trying to make a report.
This could be a useful tool for residents but has not been properly bug tested prior to release.