My Truphone: eSIM travel data

Name: My Truphone: eSIM travel data
Rating: 2.8 (95 reviews)
Author: Truphone Limited

Dual-SIM data for travelling

Free

95 Ratings
Ages

4+
Years
Category

Travel
Developer

Truphone Limited
Language

EN
+ 7 More
Size

73.8
MB

Get instant data plans for your iPhone in 113 destinations. My Truphone connects you to the best cellular networks across the world. A must-have for travellers who need to stay connected abroad or simply for people that look for temporary and affordable data connection . No bill shock, no need to depend on WiFi. Download data plans straight to the eSIM in your iPhone (11, 12, 13, Pro, Pro Max, XS, XS Max & XR) without the need to replace your SIM card. Choose from daily data plans (300MB) to 3GB plans that last up to 30 days. Try 100MB of data for free today! My Truphone lets you roam in the following destinations: Albania, Antigua and Barbuda, Argentina, Armenia, Australia, Austria, Barbados, Belgium, Bermuda, Brazil, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Democratic Republic of the Congo, Denmark, Ecuador, El Salvador, Estonia, Faroe Islands, Fiji, Finland, France, French Guiana, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guernsey, Guyana, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Kazakhstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malaysia, Malta, Martinique, Mexico, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Mozambique, Myanmar, Netherlands, New Zealand, Nicaragua, Norway, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, Russia, Saint Kitts and Nevis, Saint Lucia, Samoa, San Marino, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Suriname, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, Turks and Caicos Islands, United Arab Emirates, United Kingdom, Uruguay, USA, Vanuatu, Vatican City, Vietnam. To use My Truphone, your iPhone must be unlocked.

Ratings & Reviews

2.8

out of 5

95 Ratings

Do Not Use This Service
27/12/2023

Dav1dRS
I downloaded the app and used their eSIM for a 10 day holiday. The eSIM defaults to autorenew which is very subtle in their checkout process (it should be opt in, not opt out). The app then almost immediately started crashing and nothing I can do (delete, reinstall etc) gets it to work. I am now getting charged monthly for an eSIM I used once while on holiday with no way to cancel it. All advertised TruPhone email accounts no longer work (ask@, csm@) and because the take the money neither as an Apple subscription nor a bank standing order/DD you cannot cancel it through you payment provider. This is a very clever con to extract as much money from people while they figure out how to delete their auto-renew subscription. Reported to Apple, and to my Bank!
Do Not Use This Service
27/12/2023

Dav1dRS

I downloaded the app and used their eSIM for a 10 day holiday. The eSIM defaults to autorenew which is very subtle in their checkout process (it should be opt in, not opt out). The app then almost immediately started crashing and nothing I can do (delete, reinstall etc) gets it to work. I am now getting charged monthly for an eSIM I used once while on holiday with no way to cancel it. All advertised TruPhone email accounts no longer work (ask@, csm@) and because the take the money neither as an Apple subscription nor a bank standing order/DD you cannot cancel it through you payment provider. This is a very clever con to extract as much money from people while they figure out how to delete their auto-renew subscription. Reported to Apple, and to my Bank!
Absolutely dreadful.
13/12/2019

DemeterK
I paid for 3GB of data for 30 days, but the LTE service was so slow that it was virtually unusable- as is apparent from the fact that I seem to have used a grand total of next to nothing leaving me with sound 2800 mg unused. Please note this at a time when every other sim card was providing 4G, so the very poor speed is not about the local service. Also not only does this service not provide a phone number but they prevent you from using a VOIP service. No Skype, no Viber. To add insult to injury I did get replies to my inquiries for support, not one of those replies seemed to bear any relationship to the question I asked.

Developer Response
Hi there. We’re really sorry to hear you’ve had a bad experience using our app. Our customer service team is best-placed to ensure this gets resolved for you in the fastest possible time. Please email them at CSM@truphone.com to raise a ticket and escalate your problem. Rest assured, our team will do everything they can to fix your issue. We look forward to hearing from you!
Absolutely dreadful.
13/12/2019

DemeterK

I paid for 3GB of data for 30 days, but the LTE service was so slow that it was virtually unusable- as is apparent from the fact that I seem to have used a grand total of next to nothing leaving me with sound 2800 mg unused. Please note this at a time when every other sim card was providing 4G, so the very poor speed is not about the local service. Also not only does this service not provide a phone number but they prevent you from using a VOIP service. No Skype, no Viber. To add insult to injury I did get replies to my inquiries for support, not one of those replies seemed to bear any relationship to the question I asked.
Developer Response 23/03/2020
Hi there. We’re really sorry to hear you’ve had a bad experience using our app. Our customer service team is best-placed to ensure this gets resolved for you in the fastest possible time. Please email them at CSM@truphone.com to raise a ticket and escalate your problem. Rest assured, our team will do everything they can to fix your issue. We look forward to hearing from you!
A revolution when travelling or needing more data
14/04/2020

LeeB2505
This is more than an app - it enables you to load an e-SIM to your iPhone. Some quick searching online will show you how useful this is. I used Truphone while I was in the USA for four weeks. My U.K. provider offers included USA roaming data but the speeds are slow and barely useable. With Truphone I was able to do everything I needed at full 4G speed! It made life so much easier and I would highly recommend! I will be using it again for other countries.
A revolution when travelling or needing more data
14/04/2020

LeeB2505

This is more than an app - it enables you to load an e-SIM to your iPhone. Some quick searching online will show you how useful this is. I used Truphone while I was in the USA for four weeks. My U.K. provider offers included USA roaming data but the speeds are slow and barely useable. With Truphone I was able to do everything I needed at full 4G speed! It made life so much easier and I would highly recommend! I will be using it again for other countries.
Finding this extremely useful
24/01/2020

cafoulk
Using this for the time in Australia . I visit several times a year from the UK. Works very well and appears reliable ..Took a little while to develop a good understanding of how it works . The developer could assist by making available some clear explanations within the App itself . However , ‘help’ is available by a pretty efficient email system

Developer Response
Hi there. Great to hear you are enjoying the app. Do make sure you tell your friends about My Truphone—happy travels!
Finding this extremely useful
24/01/2020

cafoulk

Using this for the time in Australia . I visit several times a year from the UK. Works very well and appears reliable ..Took a little while to develop a good understanding of how it works . The developer could assist by making available some clear explanations within the App itself . However , ‘help’ is available by a pretty efficient email system
Developer Response 23/03/2020
Hi there. Great to hear you are enjoying the app. Do make sure you tell your friends about My Truphone—happy travels!

Fixed minor bugs. Improved overall app performance.

Version 1.29.0

29 Oct

Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- Identifiers
- Usage Data
- Diagnostics