myAlpha Mobile 4+
Alpha Bank A.E.
-
- Free
iPhone Screenshots
Description
Access e-Banking from your mobile phone!
myAlpha Mobile was created for those of you that are always on the move, offering you the flexibility and autonomy you need to carry out your banking transactions from your mobile phone. Via myAlpha Mobile, you can also start banking with us or if you are already an existing Alpha Bank customer you can enroll to e-Banking.
Do you want to open your first Alpha Bank account without visiting a branch?
Now you can via myAlpha Mobile!
Get an account, a debit card and e-Banking access in a few minutes, without having to visit a Branch.
Do you need access to e-Banking?
If you have an Alpha Bank account and an active Alpha Bank card, you can register to e-Banking online, at no cost. Download the application on your mobile phone, follow the steps, and get a Username and Password to connect to e-Banking from wherever it might suit you each time! Whether that is your computer or tablet via myAlpha Web, your mobile via myAlpha Mobile or even the telephone via myAlpha Phone, banking with Alpha Bank becomes simple!
myAlpha Mobile for convenience and speed in your transactions!!
Login using a 4-digit PIN, fingerprint or FaceID (for devices that support it), find out about your products, pay bills and send money wherever you wish in minutes, now even easier, activating Push Notifications on the mobile app, the most convenient way to approve your transactions!
See what you can do via the app!
Get information on:
- the balance and activity of your products, as well as products that you hold in other Greek banks.
- your tax deduction as well as your withdrawals and daily transfer limits
- your Bonus Points via My Bonus Account
Carry out transactions such as:
- bills, credit cards and loans payments
- transfers within Alpha Bank and remittances to accounts within Greece and abroad
- e-commerce payments via QR Code scanning (IRIS Online Payments)
- commission free direct transfers to and from your mobile contacts up to Euro 500 per day, using your mobile phone number or e-mail of your contact, via IRIS Online Payments
Get online products, such as:
- myAlpha Quick Loan, a consumer loan up to 5.000€ via your mobile phone, for your daily needs
- Alpha Bank debit cards: Enter Bonus Mastercard, Enter Bonus Visa
,Enter Mastercard, Enter Visa
You may also:
- update your contact information online by uploading the necessary documents without having to visit a Branch
- pay your bills even faster with Scan 2 Pay, even using your credit cards
- manage your cards, such as temporarily block or unblock them for online or POS transactions, as well as, usage at ATMs, cancel, replace them or even request a new PIN to be sent via SMS
- add your Alpha Bank cards to myAlpha Wallet, your digital wallet.
- save your transactions on your device or e-mail yourself a copy upon completion
- cancel any pending transactions that you no longer wish to carry out
- get updates from the Bank in your Inbox
Along with:
- searching and tracking an Alpha Bank Branch, ATM or an Automated Payment System (APS) using maps and relevant route directions
- contacting us anytime for your transactions or queries
- getting familiar with the demo account
We are listening!
Our goal is to provide you with the best possible service levels. We listen to your suggestions and comments and are constantly updating the app with new features.
You can contact us at ebankingsupport@alpha.gr
What’s New
Version 4.210.0
Great news! You can now open an Alpha premier deposit account online for your daily transactions, securing the ability to link it to a myAlpha Benefit package for lower transaction fees and overdraft option if you receive your salary at Alpha Bank. Even if you don’t bank with us, open your first account through myAlpha Mobile.
Ratings and Reviews
Lacks basic functionality
How come I can’t see a sum of money coming in and coming out? Every other banking app allows you to track your income/expenses from the landing page. The menu also doesn’t make much sense, it’s like this app was designed in 2010. Give us more visibility please and help us track our money, I don’t care about getting loans through the app, I wouldn’t be able to see it anyway with the current functionality until the next balance statement
UX from the dark ages
So every 3 months it will require password change (any new types of security you should know about guys? TSB has never asked me to update it and I have an account with them 12 years). Then requires you to enter a new password and confirm it (so adding 2 steps) and THEN it decides your current password is incorrect 🤔 So adding up to …entering various passwords for an eternity. When the current password is incorrect there is no direction as you what you are supposed to do. Just the same page expecting you to add a password. All of this when you have activated face recognition 😳and you have various other pins and account numbers to remember.
End result I’m locked out of my account? Or am I not? Who knows. In any case I have no idea what to do but can’t access it
Overall poor for a European bank
Might be good for Greece, not sure though if that good, Eurobank’s is on a different level and have not used NBG and Piraeus
For European standards is by far the worst I have used. Bad performance, unfriendly UI and multiple clicks required for a user to achieve task when in other EU bank apps it’s done in half the time effort.
As for the push notifications for approval when redirected from other providers it never works.
Fundamental issues of getting codes when using non Greek numbers, still using viber - obsolete practices. Even worse when in Greece with foreign mobile number not even Viber works and customer success evidently don’t have a triage/troubleshoot plan, they blame the foreign provider
App Privacy
The developer, Alpha Bank A.E., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Alpha Bank
- Size
- 313.5 MB
- Category
- Finance
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Greek
- Age Rating
- 4+
- Copyright
- © 2022 Alpha Bank
- Price
- Free
Supports
-
Wallet
Get all of your passes, tickets, cards, and more in one place.